معرف المقالة: 000063559
Last Modified Date: 12/08/2021
Access Level: Public
ELITE: Upgrade touch
Need to update a polycom panel but theres no internet
Dowload from https://support.polycom.com/content/support/north-america/usa/en/support/video/group-series/group500.html
Update RealPresence Touch Software from a USB Storage DeviceYou can update the RealPresence Touch quickly using a USB storage device without updating the RealPresence Touch factory restore partition.
- Open a browser and navigate to support.polycom.com.
- Under Documents and Downloads, select Telepresence and Video.
- Navigate to the page for the system that you use with the RealPresence Touch.
- Save the RealPresence Touch operating system software package (.tar) file from the Polycom website to the root directory of the USB device.
- Ensure the RealPresence Touch Ethernet cord is connected and the RealPresence Touch is powered on.
- Connect the USB device to the side of the RealPresence Touch.
- An automatic prompt asks you if you want to update the platform software.