Accessibility Skip to content

Poly has joined the HP family! From August 7, 2023, Poly Support contact options will connect you to HP. This portal will be live until November, when we'll move to the HP Customer Support site.

Article ID: 000024994
Last Modified Date: 05/15/2021
Access Level: Public

Voyager Focus UC: How to Turn Off Windows System Tray Mute Notifications

The Voyager Focus UC has two types of Windows System Tray/Notification Area pop-ups for mute features: the mute on/off alert and the mute reminder. This article provides instructions for turning off both.

TIP: The mute on/off alert notifies you when you mute and unmute a call. The mute reminder notifies you if you've started talking while the call is on mute.
To Turn Off the Mute Reminder System Tray Notification:
  1. Open Plantronics Hub.
  2. Click the Settings button in the upper right corner of the screen, and then click General.
  3. From the Mute Reminder drop-down list, choose either Audible Reminder if you want to hear the reminder whispered in your headset or Off if you want no reminders at all.
  4. Click the Apply button.
To Turn Off the Mute On/Off Alert System Tray Notification:
  1. In the System Tray/Notification Area, click the Show hidden icons button, and then click Customize.
  2. From the Plantronics Software drop-down list, choose Hide icon and notifications. NOTE: Choosing this option will turn off all notifications from Plantronics Hub, including for mute reminders, as well as software and firmware updates.
  3. Click the OK button.