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Article ID: 000027383
Last Modified Date: 05/16/2021
Access Level: Public

[VIDEO] How to Conference Multiple Headsets using the Savi 700 Series

The Savi 700 series enables you to conference in up to three additional headsets with the master headset.  There are two methods to conference in the guest headsets: secure and over-the-air. Use the secure method to conference headsets that are the same model as the master headset, and the over-the-air method to conference in different headset models. Note: A headset conference can only take place while the master headset has an active link.  If the master headset is turned off, all the guest headsets will be dropped.  Guest headset users can mute and adjust their volume independently; however, once the master headset is muted, all guest headsets are muted as well.
User-added image

Click on the image above to see a video that shows how to conference in a guest headset to the Savi base.
To conference in headset models identical to the master headset:
  1. Place a call or ensure the master headset link is on.
  2. Place the guest headset in the charge cradle of the master headset base.

    Image of the call control button on the Savi 700 Series headsets

    Master Headset

     
  3. Single press the call control button on the master headset (see above) to accept the guest headset link. The base subscription indicator light turns yellow, indicating a headset conference.
To conference in headsets of any model:
  1. Place a call or ensure the master headset link is on.

    Image of the volume button location on the Savi 700 series headsets
    Guest Headset

     
  2. On the guest headset, hold the volume up button (see above) until the indicator light on the headset is solid.

    Image of the subscription button location on the Savi 700 Series base

     
  3. Single press the subscription button on the front of the base (see above) for the master headset. The subscription light on the base flashes an alternating red/green, and a beep sounds in the master headset.

    Image of the call control button on the Savi 700 Series headsets
    Master Headset

     
  4. Single press the call control button on the master headset (see above) to accept the guest headset link. The base subscription indicator turns yellow, indicating a headset conference.
Note: Depending upon how dense your headset environment is (i.e. how many headsets are being used around you), you may need to have the headset fairly close to the base in order to perform an over-the-air subscription. If you are experiencing issues performing an over-the-air subscription, you may want to try moving the headset closer to the base.
To remove a guest headset:

Click on the image above to see a video that shows how to remove a guest headset from a conference.

To remove a guest headset from the conference, press the call button of the headset you wish to remove. The subscription indicator light on the base will turn green.