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معرف المقالة: 000026162
Last Modified Date: 05/15/2021
Access Level: Public

CIsco 78xx, 88xx (12.5.x.x): Ring Alert not working for wireless headsets using APC-43

The is a Known Issue using Cisco 78xx, 88xx series with firmware version 12.5.x.x: Ring Alert not working for wireless headsets using APC-43

This issue has been confirmed to be related to Cisco firmware version 12.5.x.x, and as a workaround, it has been tested that downgrading the desk phone firmware to the previously working software fixes this issue. 

Please contact Cisco support if further details are needed. Cisco Bug ID #CSCvo24499