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Article ID: 000027820
Last Modified Date: 05/15/2021
Access Level: Public
BT600 and BackBeat Sense Known Issue: Single Key Press on Headset Does Not Transfer Call to Headset
Issue: With the default audio device in Lync 2013 or Skype for Business set to the PC speakers/mic, if there is an active call at the PC speakers a single key press on the BackBeat sense will not switch the active call to the headset. Audio will remain at the PC-speakers/mic.