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Article ID: 000027001
Last Modified Date: 11/08/2021
Access Level: Public
Savi 700 Series Firmware Release Notes
Version 28.48/019028.28
Base firmware version 28.48, USB version 190, headset version 28.28
July 2020
Whats new
Version 0185
December 2019
What's new
Versions 28.48/184/28.28
Base firmware version 28.48, USB version 184, headset version 28.28
What's New
• Fixed intermittent distorted transmit and/or receive audio issue with Savi 700 Series resulting from an error in circular buffer pointer management.
• Fixed remote call control issue with Microsoft Teams.
Base firmware version 28.48, USB version 181, headset version 28.28
What's New
WARNING: This update may take up to 40 minutes to complete.
Base firmware version 28.47, USB version 179, headset version 28.25
What's New
Base firmware version 19.85, USB version 165, headset version 19.41
What's New
Base firmware version 28.48, USB version 190, headset version 28.28
July 2020
Whats new
- Fixed intermittent enumeration issue when laptop us undocked and re-docked.
Version 0185
December 2019
What's new
- Fixed intermittent short audio distortion when joining a Microsoft Teams meeting.
Versions 28.48/184/28.28
Base firmware version 28.48, USB version 184, headset version 28.28
What's New
• Fixed intermittent distorted transmit and/or receive audio issue with Savi 700 Series resulting from an error in circular buffer pointer management.
• Fixed remote call control issue with Microsoft Teams.
Versions 28.48/181/28.28
Base firmware version 28.48, USB version 181, headset version 28.28
What's New
- Fixed audio issue with Savi 700 Series resulting from an error in the audio sample rate clock management. Note: To access this firmware users must update to Plantronics Hub v3.9.4 or above.
Versions 28.47/179/28.25
WARNING: This update may take up to 40 minutes to complete.
Base firmware version 28.47, USB version 179, headset version 28.25
What's New
- Compliance with DECT forum security certification program
- A2DP support for Bluetooth devices, e.g. text-to-voice conversion apps and streaming audio
- Reversible volume +/- orientation for Savi 740/745 headset
- Expanded firmware upgrade options (Bluetooth chip, tuning files)
- Performance improvement for specific Alcatel phone use cases
Versions 19.85/165/19.4
Base firmware version 19.85, USB version 165, headset version 19.41
What's New
- Updated to provide improved functionality with iPhone 5 using iOS 6 and iPhone 4s.
Resolved Issues
- Fixed Microsoft Lync and Mac compatibility.
- Fixed headset audio issues that could result in a vibrating noise in certain scenarios.