Solutions for Office Communicators

Office Communicators spend most of their workday communicating with colleagues or customers. These are traditionalists that tend to love the technologies they are used to and have little room in their lives to adopt more modern solutions.

FOR ORGANIZATIONS

We can help you profile your organization to identify workforce communication needs.

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Overview

Office communicators report feeling most productive in the office

Spaces

Personal / assigned desks are the norm, generally in a cubicle or open space. Though office-based, this workstyle reports the lowest usage of conference rooms.

73%
Office

25%
Home

1%
Other

Collaboration Needs

Engages in person and 1-1 voice communication with colleagues or customers and is often seen as an information hub and a “go-to” person internally.

24% report daily video usage

38% use a headset

Productivity Devices

On average, Office Communicators use 3.5 devices on a daily basis to get their work done. Primary devices used for calls include:

42%
Computer

22%
Smart Phone

20%
Desk Phone

% Time spent

Top Pain Points

Ambient noise in the office (93%)
Confusing conference room technology
Need to work outside regular business hours

Fun Facts

Rarely (21%) first buyers of latest tech devices/gadgets
Now accounts for 5% of a typical enterprise, down from 13% pre-pandemic
Stays put at the office - only 17% move between locations

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