Solutions for Office Communicators

Office Communicators spend most of their workday communicating with colleagues or customers. These are traditionalists that tend to love the technologies they are used to and have little room in their lives to adopt more modern solutions.

FOR ORGANIZATIONS

We can help you profile your organization to identify workforce communication needs.

Profile Your Organization

Overview

Spaces

Personal / Assigned desks are the norm, generally in a cubicle or open space. Though office-based, this workstyle reports the lowest usage of conference rooms.

97%
Office

1%
Home

2%
Other

Type of Work

In person and 1-1 voice communication with colleagues or customers, but rarely the leader in meetings. Seen as an information hub and a “go to” person internally.

5% report daily video usage

33% use a headset

Device Usage

On average, Office Communicators use 2.8 devices on a daily basis to get their work done. Primary devices used for calls include:

36%
Computer

33%
Smart Phone

12%
Desk Phone

% Time spent

Top Pain Points

Ambient noise in the office (93%)
Confusing conference room technology
Need to work outside regular business hours

Fun Facts

Lowest of all personas in purchasing equipment for working at home during COVID (16%)
Rare (21%) first buyers or latest tech devices / gadgets
Stays put at the office - only 12% move between locations

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