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Article ID: 000024963
Last Modified Date: 05/15/2021
Access Level: Public

Plantronics Hub: How to Install MSI through Group Policy

System requirements: Windows 8, Windows Server 2008 R2, or Windows Server 2012
Installing MSI through Group Policy can be completed by following these steps:

Step 1: Create GPO
1. Open Group Policy Management Console (GPMC).
2. Select OU that GPO should be linked in.
         a. This should be an OU where Computer accounts reside not Security Groups.
3. Right-click on selected OU package and select "Create a GPO in this domain and link here."
4. Enter Name for GPO in "Name" field and click "OK" button. Leave Source starter GPO files "Empty."
  • New GPO window opens
Step 2: Create Package

1. Download the Plantronics Hub MSI installer from
2. Place the MSI installer on a network share location.
a. Ensure that domain computers have read access to the share.
3. Right click on newly created GPO and select “Edit.”
4. Click on Software, then Software Installation.
5. Right-click and select “New--> Package” (Under Computer Configuration.)
6. Browse to the network share location
7. Select the Hub MSI file and click the “Open” button.
8. Select “Advanced“ and press “OK” button.
9. Go to Deployment and press Advanced button on left bottom.
10. Select "Ignore language when deploying this package” option and press OK button for all open windows."

Expected Result:
  • Group Policy Management window opens.
  • New Open Window dialog displays.
  • MSI file select and “Deploy Software” dialogue box open with three radio button options.
  • “Advanced Deployment Options” open.
  • Package available in “Group Policy Management” window (right side.)
Step 3: Package Deployment

1. Right-click on Created GPO (left side top)->Properties security and add “Domain Computers” and “ Domain Users” (press add button and type “Domain” and press “check names” button.)
2. Give Read privileges to all users, and click Apply.
3. Right-click on Package and select “Redeploy application” under “All Task options.”
4. Press “OK” button."

Expected Result:
  • "Domain Computers” and “Domain Users” are added in the list.
  • Read and Apply privileges are set to the users.
  • Warning dialogue box open with warning ”Redeploying this application will reinstall the application everywhere it is already installed. Do you want to continue?”
  • Application is installed.
Step 4: Update Group Policy for users

1. For each user, open Command prompt and enter “gpupdate/force” command and press enter button. Use tool of your choice to do a mass update.
2. Enter “Y” and then enter to restart the system.
3. Restart System again for a total of three times.

Expected Result:
  • Group policy updated successfully and system request for restart successful all three times.
Step 5: Confirm Installation

1. Start Menu > All Programs > Plantronics Plantronics Hub is present on user’s computer.

2. Open Control Panel > Programs and Features . Plantronics Hub Software should be present. Expected Result:
  • "Plantronics Hub" is available.