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Article ID: 000043455
Last Modified Date: 10/12/2021
Access Level: Public

Upgrade a Poly Studio USB via FTPS

A customer wanted to upgrade a Poly Studio USB via a local FTPs server. NOTE: Only an Update and not a downgrade must is supported!
 
Not going into details about how to set up an FTPs server but in our example, we used Filezilla server.
  • Add a user and password for the Poly Studio USB on FileZilla Server and map to the directory where the configuration files and the software can be found
  • Create a configuration file named <mac>.cfg containing at least these lines (matching the MAC address of the device)
    <?xml version="1.0" encoding="UTF-8"?>
    <APPLICATION
    APP_FILE_PATH=" ftp://studio:studio@10.252.149.100:21/polycom-studio-ota_1.4.0_000870.tar.gz"
    CONFIG_FILES="8g19364f87acf9-provisioning.cfg"
    >
    </APPLICATION> NOTE: The APP_FILE_PATH needs to contain FTP only and the username/password and the port!

  • Create a configuration file named <mac>-provisioning.cfg containing the actual configuration.
    Example:
    <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
    <PHONE_CONFIG>
        <ALL
            upgrade.auto.enable="1"
            device.local.deviceName="SteffenPolyStudioUSB_UpstairsHarrow"
            upgrade.auto.polling.interval="30"
            prov.heartbeat.interval="20"
            prov.polling.period="3600"
        />
    </PHONE_CONFIG>