Poly is not able to identify all persons and companies who falsely claim to be authorized Poly sources. Nonetheless, Poly has identified the companies below as unauthorized sources. The list below is subject to change and Poly reserves the right to update this list at any time.
Also note, before purchasing a Poly product from any seller on an internet marketplace such as Amazon, Newegg, etc., you should:
Obtain from the seller a copy of their authorization letter from Poly (see sample authorization letter). Not every seller on Amazon is a Poly authorized reseller that can provide adequate post-sales support. Determine where the product is being “ship from and sold by,” which can be found in the sold by information or in the seller information for each product listing. Products sold from unauthorized Amazon marketplace sources do not carry a warranty from Poly and the item may not be as described in product listing.
Unauthorized Listings by Region
A 1 Teletronics
Abaram Network Solutions
Aramex International Courier Inc
ATHQ - American Telecom Headquarters
Atlantics Technology Group Corp
Diversified Business Computers, Inc.
DTC Computer Supplies
Dynamic Commsource Inc.
Five Stars Telecom
Forward Communications Inc.
Gizmos For Life
Good Luck Bargains
Home Essentials Depot
Liquid 8 Technology Inc.
Mega Retail Store
My Data Supply
Neobits dba Avami systems
Network Craze Technologies Inc.
Nolan's River Bay
Nothing But Savings
OEM Electronic Supplier
Project Leadership Associates
Tech Data Corporation
Telesonic Voice & Data Solutions, Inc.
Office Telephones Canada
Otisco Valley Tel-com
Paragon Communications, Inc.
Price Master Jay
Refurbished Phone Exchange
Sam International Information Technology
the office gadget
The Phone Connection
The Telecom Dealer
Triton Datacom Online
U.S. Telecom Source
Used Server Products
Zerbee Business Products
Office Telephones Canada
Plexus Telecom Canada
Run Distribution – Run DLJ
When is a Poly-branded product not Genuine?
These helpful tips can assist you in determining when a product may not be a genuine Poly-branded product:
The product does not come with any product documentation covering warranty terms, instructions for use or warnings.
The documentation that is provided with the product does not appear to be original, but instead looks like a photocopy, or the documentation is provided only in one language.
There are misspelled words or words that are grammatically incorrect in English either on the product’s labels or packaging or in the documentation.
The packaging is of poor quality or condition, is dirty or includes scuff marks.
The product labels are hard to read and/or are smudged in appearance.
The product shows adhesive glue on sections where there are no labels affixed (i.e. suggesting that labels may have been removed).
The product and/or its packaging does not include Poly’s markings (i.e. part number, name, logo, and other third party certification markings).
The product, packaging and/or labeling include different colors or shades of color.
The product’s serial number is inconsistent with Poly’s product numbering scheme, click here on where to find the product serial number for Poly products.
The unauthorized source is unwilling to confirm in writing that it is an authorized Poly reseller.
The unauthorized source is unwilling or cannot identify a Poly authorized distributor from whom it purchased the products.
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