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Call Center Headsets

Superior sound, premium comfort

You have enough challenges these days, your Customer Service Representatives' ability to connect shouldn’t be one of them. With solutions for every workstyle, Poly headsets enable your team to stay productive—whether working from the office or fielding calls from home. There are toys for play and tools for work. We make the latter. Get superior sound, premium comfort and durability—even with all day wear.

Headsets
  • audio processors & adapters
Connectivity
  • wireless
  • corded
  • usb
  • Savi 8200 Office and UC
    Savi 8200 Office and UC
    $266.95
    Savi 8200 Office and UC
    $266.95
    Wireless DECT™ headset system

    Make every conversation clear with the Savi 8200 Office and UC Series—with top-quality wireless DECT™ audio. Give your workers the headset that will help them get more done, with style-meets comfort.

  • Savi 7200 Office Series
    Savi 7200 Office Series
    Savi 7200 Office Series
    Wireless DECT™ Headset System for Desk Phones

    Help everyone be more productive with the Savi 7200 Office Series of DECT™ wireless headsets for desk phones. Get convenient company-wide deployment and desk phone compatibility

  • Voyager 4245 Office
    Voyager 4245 Office
    Voyager 4245 Office
    Convertible Bluetooth headset

    Voyager 4245 Office is a pleasure to wear—the lightest Bluetooth® headset of its kind. Everyone can move freely and collaborate in comfort, all day.

  • Poly Call Center Solutions Guide

    Learn more about the best headset solutions for your team to help them stay productive from anywhere.

    Download Guide
  • EncorePro 700 Digital Series
    EncorePro 700 Digital Series
    EncorePro 700 Digital Series
    Customer Service Headset

    The EncorePro 700 Digital Series with DA90 USB audio processor and Plantronics Manager Pro is the first of its kind: a fully integrated audio and asset management solution.

  • EncorePro 700 USB Series
    EncorePro 700 USB Series
    EncorePro 700 USB Series
    Corded USB Headset

    The all-day comfort, reliability, and durability our Plantronics EncorePro Family is known for, with the addition of built-in call control. The EncorePro 700 USB Series is ready for every call because every call matters.

  • EncorePro 700 Series
    EncorePro 700 Series
    EncorePro 700 Series
    Customer Service Headset

    The highest performance headsets for highest performing employees deliver award-winning design, luxurious comfort, and a premium look and feel.

  • EncorePro 500 Digital Series
    EncorePro 500 Digital Series
    EncorePro 500 Digital Series
    Customer Service headset

    The EncorePro 500 Digital Series with DA90 USB audio processor and Plantronics Manager Pro is the first of its kind: a fully integrated audio and asset management solution.

  • EncorePro 500 USB Series
    EncorePro 500 USB Series
    EncorePro 500 USB Series
    Corded USB Headset

    The all-day comfort, reliability, and durability our EncorePro Family is known for, with the addition of built-in call control. The EncorePro 500 USB Series is ready for every call because every call matters.

  • EncorePro 500 Series
    EncorePro 500 Series
    EncorePro 500 Series
    Customer Service Headset

    The EncorePro 500 series balances all-day comfort, superior noise-canceling, and long-term reliability in three innovative designs. Your team will feel the improvements and customers will hear it.

  • EncorePro 300 USB Series
    EncorePro 300 USB Series
    EncorePro 300 USB Series
    Customer Service Headsets

    Give your contact center teams all they need, with Plantronics EncorePro 300 USB Series headsets. Get high-quality audio, all-day comfort and proven durability.

  • EncorePro 300 Series
    EncorePro 300 Series
    EncorePro 300 Series
    Customer Service Headsets

    Give your contact center teams all they need, with Plantronics EncorePro 300 Series headsets. Get high-quality audio, all-day comfort and proven durability.

  • MDA220 USB
    MDA220 USB
    MDA220 USB
    Switch for Poly USB Headsets

    Simplify your transition to Unified Communications (UC) by helping manage calls from desk phones, softphones, and even mobile phones with the same headset.

  • MDA100 QD Series
    MDA100 QD Series
    MDA100 QD Series
    Analog switch for Quick Disconnect (QD) headsets

    Simple to use, easy to manage. The MDA100 QD Series makes your transition to softphones and unified communications seamless. These intuitive switches helps manage audio from different sources, without changing headsets.

  • Poly Pixel Background
    Need help with your team's shift to a hybrid working model?

    These are challenging times. If your organization’s Customer Service Representatives (CSRs) are shifting from working at home to a hybrid home/office work model, this could make maintaining great levels of service a challenge. Learn how to equip your CSRs to deliver great service wherever they are working.

    Download eBook
  • MDA500 QD Series
    MDA500 QD Series
    MDA500 QD Series
    Corded Switcher/Mixer for Quick Disconnect (QD) Headsets

    MDA500 QD Series of audio processors seamlessly integrate mixed-call environments for an improved customer experience, feature easy-to-use call controls and improves Customer Service Representatives (CSRs) training.

  • CS540
    CS540
    CS540
    Convertible wireless headset

    Help everyone be more productive with the Plantronics CS540 convertible DECT™ wireless headsets for desk phones. Get convenient company-wide deployment and desk phone compatibility.

  • CS500 XD Series
    CS500 XD Series
    CS500 XD Series
    Wireless Headset System

    For even the most dense environments help everyone be more productive with the CS500 XD Series wireless headsets for desk phones. Get convenient company-wide deployment and desk phone compatibility.

Resources
Infographic
7 Ways Poly Improves Your Contact Center

Here are seven ways we can help to create great experiences—for you, your people and your customers.

Download Infographic
Infographic
Quick Disconnect Headsets Enable Flexible Connectivity

There is significant uncertainty about where employees will work in the foreseeable future as well as what device their headset will connect to. This means your call center headsets need to be flexible and enable connection to any technology that supports them.

Download Infographic
Blog
Contact Center Blog

Keep up with the latest news and information related to Poly solutions for global call centers.

Learn More
Next Steps

Connect with us today

Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.