Poly+ Comprehensive Device Support And Visibility For Your Hybrid Workforce

Unlimited, global 24x7 technical support
Advance hardware replacement*
Ecosystem Cloud Partner Support
Upgraded access to premium software

Overview

Unlimited, Global 24x7 Priority Technical Support

Poly solutions are rock solid, but if an incident occurs we’re here to help you how and when you need it, using your preferred communication channel - phone, chat, web, live video.

Advance Hardware Replacement*

If a replacement is required, we will ship it to you with pre-paid next-business-day shipping, ensuring business continuity.

Ecosystem Cloud Partner Support

Improve response times in Poly-enabled ecosystem cloud solutions. We will act as your primary point of contact to resolve any technical issues you may have.

Upgraded Premium Software

Elevate your collaborative experience with IT tools, device-specific enhancements, and capabilities all delivering a superior user experience and greater adoption across the entire enterprise.

Exclusive Professional Services Discounts

Save your business time and money with exclusive discounts on remotely delivered Professional Services.

Poly Lens

Intelligent Insights, Scalable Management

Poly Lens software gives IT teams visibility and control over voice, video, and headset devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands using one scalable platform. Poly Lens makes it simple: no heavy IT lifting required.

Learn More

Poly Lens App

Designed for You

Get the most out of your Poly devices. Use one convenient app to manage all your compatible devices. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. With the Poly Lens App, you can customize your devices to work the way you do.

Learn More

Support Modules

Optional Support Modules

Get the extra help you need when you need it.

Maybe you’re realizing that you need a little more expertise. We’ve got you. Our flexible support options provide the exact level of assistance and technical expertise you need, when you need it. We’ll help keep your end users productive, happy, and loving your IT team.

Support Options Brochure

Resources

Poly+ Data Sheet

Rest easy knowing Poly has your back, day or night. No one knows collaboration solutions better or offers you more comprehensive support.

Download Data Sheet

Poly+ Full Terms & Conditions

Read the full specification of our comprehensive support service and gain peace of mind for your collaboration environment.

Learn More

Poly+ Video Overview

Learn about the features and benefits of Poly+.

Optional Modules Brochure

You’ve selected your customer support service from Poly. But maybe you need a little more expertise. Our optional flexible support options provide the exact level of assistance and technical expertise you need, when you need it. We’ll help keep your end users productive, happy, and loving your IT team.

Download Brochure