Poly+ Comprehensive Device Support And Visibility For Your Hybrid Workforce
- Unlimited, global 24x7 technical support
- Advance hardware replacement*
- Ecosystem Cloud Partner Support
- Upgraded access to premium software
Overview
Your Superhero Cape
Rest easy knowing Poly has your back, day or night. No one knows collaboration solutions better, especially given our expertise and alliances with leading ecosystem partners, including Microsoft, Zoom, GoTo, BlueJeans and others. Poly solutions are rock solid, but if an incident occurs, you’re covered. Advance hardware replacement* with pre-paid next day shipping assures business continuity. Exclusive professional services discounts save your business time and money. And with upgraded access to premium software, elevating your collaborative experience for your entire enterprise couldn’t be easier.
Unlock the potential of the possible.
Unlimited, Global 24x7 Priority Technical Support
Poly solutions are rock solid, but if an incident occurs we’re here to help you how and when you need it, using your preferred communication channel - phone, chat, web, live video.
Advance Hardware Replacement*
If a replacement is required, we will ship it to you with pre-paid next-business-day shipping, ensuring business continuity.
Ecosystem Cloud Partner Support
Improve response times in Poly-enabled ecosystem cloud solutions. We will act as your primary point of contact to resolve any technical issues you may have.
Upgraded Premium Software
Elevate your collaborative experience with IT tools, device-specific enhancements, and capabilities all delivering a superior user experience and greater adoption across the entire enterprise.
Exclusive Professional Services Discounts
Save your business time and money with exclusive discounts on remotely delivered Professional Services.
Poly Lens
Intelligent Insights, Scalable Management
Poly Lens software gives IT teams visibility and control over voice, video, and headset devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands using one scalable platform. Poly Lens makes it simple: no heavy IT lifting required.
Poly Lens App
Designed for You
Get the most out of your Poly devices. Use one convenient app to manage all your compatible devices. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. With the Poly Lens App, you can customize your devices to work the way you do.
Support Modules
Optional Support Modules
Get the extra help you need when you need it.
Maybe you’re realizing that you need a little more expertise. We’ve got you. Our flexible support options provide the exact level of assistance and technical expertise you need, when you need it. We’ll help keep your end users productive, happy, and loving your IT team.
Resources
Poly+ Data Sheet
Rest easy knowing Poly has your back, day or night. No one knows collaboration solutions better or offers you more comprehensive support.
Download Data SheetPoly+ Full Terms & Conditions
Read the full specification of our comprehensive support service and gain peace of mind for your collaboration environment.
Learn MorePoly+ Video Overview
Learn about the features and benefits of Poly+.
Optional Modules Brochure
You’ve selected your customer support service from Poly. But maybe you need a little more expertise. Our optional flexible support options provide the exact level of assistance and technical expertise you need, when you need it. We’ll help keep your end users productive, happy, and loving your IT team.
Download BrochureSupport Services Infographic
Read our infographic to quickly determine which support service is right for your organization.
Download InfographicNext Steps
Connect with us today
Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.
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