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MYOB - Case Study

MYOB—Drives productivity and innovation through future ways of working


MYOB was building a new virtual contact centre while migrating to Skype for Business. Also, they desired a seamless integration of video into the workflow. The goal was to allow the user to pick any communication method, whether it was for a voice call, IM or video conference and collaborate across the distance with ease.



Collaboration technology in MYOB’s workplace has a far-reaching impact for the workforce, being a fundamental communication tool for geographically-dispersed teams and clients.