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Article ID: 000031619
Last Modified Date: 05/15/2021
Access Level: Public

CS540 Troubleshooting: Headset Doesn't Fit

Why doesn't my headset fit properly?
When you wear the headset, the microphone should rest as close to your cheek as possible without touching it.  The microphone can be adjusted inward by pivoting the earpiece to optimize the position of the headset.