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Article ID: 000040851
Last Modified Date: 12/10/2021
Access Level: Public

No caller ID information is shown on an SoundStation 2 Avaya 2490 model phone

A SoundStation 2 Avaya model 2490 behind an Avaya DEFINITY PBX does not show Caller ID information other than Incoming Call.
Caller ID is not a supported feature of the Avaya 2490 model SoundStation 2
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