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Article ID: 000026172
Last Modified Date: 05/15/2021
Access Level: Public

RingCentral Phone: Plantronics Integration

Key Features and Benefits:
  • Optimizes the User Experience with RingCentral Phone.
  • Native integration with RingCentral Phone
  • More natural and fluid interaction with RingCentral Phone.
  • Select headsets include Plantronics Smart Sensor Technology which allows RingCentral Phone users to take an incoming call simply by putting on the headset or end a call by removing it. 
  • Call controls from selected Plantronics headsets – mute, hold, pick up hang up, next call.
  • One Touch answer and termination of calls directly via headset.

NOTE: The call control works with the headset connected through USB or a Bluetooth dongle.
Troubleshooting: Requirements and Compatibility:
  • Mac OS X
  • Windows 7, 8, and 10
  • Plantronics HUB should be installed and running to continue using the call control functionality/hardware keys on the headset. Download Plantronics Hub here.
Recommended Models
  • Blackwire 725
  • Savi 700 series
  • Voyager Focus UC
  • Voyager Legend UC
  • Encore Pro 710 / 720
  • Savi 400 series
  • Blackwire 3200
  • Blackwire 5200
  • Voyager 3200 UC
  • Voyager 5200 UC
  • Voyager 6200 UC
  • Voyager 8200 UC

For more information please visit the Ring Central Integration article