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Article ID: 000040230
Last Modified Date: 12/10/2021
Access Level: Public

Media Suite: Audio only recordings have distorted audio.

Issue: Audio only recordings from the RMX have distorted audio. Cause: The RMX is sending audio using the G.729 codec which is causing the issue. Resolution: Add a few flag on the RMX (MCU) (ENABLE_G729 = NO) The new flag will prevent the MCU from using the faulty codec, thus resolving the issue.