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Polycom Device Management Service for Enterprise Centrally manage voice devices

  • Optimize IT resource time and effort
  • Accelerate phone set up time
  • Monitor securely from anywhere


Manage Up

Whether one or 50,000 phones, the Polycom Device Management Service for Enterprise saves IT a ton of time and effort. They’ll love a central, secure portal to stage, deploy and manage devices. And tools and templates to speed phone set up. Plus you can stop issues before they become a problem with proactive monitoring. Goodbye hard work, hello easy.

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  • Device staging and deployment
    • Preconfigure your devices with over 400 best practice templates and configurations, and easily activate the features that you want.
    • Create customized templates and set up devices in bulk or individually with user credentials, speed dials and contacts.
    • Ensure consistent experiences by grouping your devices by type, site and/or group.
    • View devices’ statuses to ensure that they’re running and connected to SIP services.
    • Receive notifications of new software releases and schedule upgrades.
    • Keep everyone synced on the same software version.
    • Trio 8500
    • Trio 8800
    • Trio Visual+
    • VVX Series Phones
    • CX5100
    • CX5500
    • Soundstructure
    • Cloud Relay is a container for Management Agent and Download Agent in the devices that access Device Management Service. When deploying Cloud Relay, you’ll need:
      • VMware or Hyper-V
      • Polycom Device Management Service license
      • Valid PFX certificate
      • Reset PIN code on PDMS
Data Sheet


Related Products


Device Management Service for Enterprise Data Sheet

Centrally manage your Polycom voice devices securely from the cloud.

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Resource Library


Find our resources, downloads, and software, or contact support for more assistance.

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Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.