Skip to content

Device Management for Service Providers

Polycom voice devices management
  • Simplify customer phone setup
  • Create tenant accounts easily
  • Manage millions of phones from a central location
  • Monitor and troubleshoot phones from anywhere
Where To Buy

Overview

Easily Manage Millions of Polycom Devices

Who doesn’t want to save time and money while increasing customer happiness? Organizations with a few tenants or millions of phones can do all that and more with Polycom Device Management Service for Service Providers. It’s scalable device management software that works in the cloud to speed initial deployments, reduce ongoing expenses and deliver better lifecycle support to companies and customers.

Poly Pixel Background
Benefits

The tools and functionality that PDMS-SP give us in the repair and maintenance environment is a game changer with immediate access to packet captures and phone logs.

Troy Danko , President National Operation
TPS Communications
  • Device management features
    • Restart device
    • Reboot device
    • Sync device configuration
    • Reset device to factory settings
    • Activity Logs
    • Configurable log levels
    • Fetch device log
    • Tech support info dump (TSID) package for unexpected reboots
    • Remote PCAP: timeout, filter, start/stop, download link
    • Alert Thresholds: MOS and SIP Registration
    • Fetch configuration: all, local, web, config. files, TR-069, SIP, device parameters
    • Push configuration/web
    • Claim Zero-Touch Devices for UCS
    • Primary and secondary device
    • Network
    • Service information
    • Hardware model
    • Hardware PN
    • Hardware revision
    • Mac address
    • Manufacturer
    • Obi number
    • GMT offset
    • PCS account code
    • Power source
    • Product family
    • Reboot type
    • Region code
    • Serial number
    • Software release
    • Updater version
    • Upload time
    • Attachment state
    • Connection type
    • Display name
    • Peripheral type
    • MAC address
    • Bluetooth address
    • Serial number
    • Upload time
    • PC port mode
    • PC port speed
    • PC port status
    • 802-1x status
    • CDP status
    • Connection mode
    • Connection speed
    • Connection type
    • DNS alternative address
    • DNS domain
    • DNS primary address
    • EAP method
    • IPv4 address
    • IPv4 address source
    • IPv4 gateway
    • IPv4 subnet
    • IPv6 address source
    • IPv6 global address
    • IPv6 link local address
    • IPv6 ULA
    • LLDP location information
    • LLDP neighbors
    • LLDP status
    • NTP server
    • PC port status
    • Provisioning protocol
    • Upload time
    • VLAN
    • Display name
    • Expiry
    • Failure reason
    • Line ID
    • Line type
    • Outbound proxy
    • Outbound proxy port
    • Outbound proxy transport
    • Registration type
    • Server address
    • SIP address
    • SIP port
    • SIP transport
    • Server platform
    • Status
    • Upload time
    • User ID
    • VVX 101, 150
    • VVX 201, 250
    • VVX 300, 301, 310, 311, 350
    • VVX 400, 401, 410, 411, 450
    • VVX 500, 501
    • VVX 600, 601
    • Trio 8300, 8500, 8800, C60
    • CCX 400/500/600/700
    • VVX D230
    • OBi300, OBi302, OBi312, OBi504, OBi508, OBi2182
    • UCS 5.8 and above
    • Trio 5.9.1 or later
    • VVX D230 7.0.0 or later
    • VVX OBi Edition 6.3.0 or later
    • OBi3 Series 3.0.0 or later
    • OBi5 Series 4.0.0 or later
Polycom Device Management for Service Providers Data Sheet

Learn about the benefits and technical features of PDMS-SP.

Download Data Sheet
Resource Library

Find our resources, downloads, and software, or contact support for more assistance.

view all support