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RealPresence Resource Manager Collaboration device management for the enterprise workforce

  • Advanced provisioning and management delivering consistency and usability
  • Active monitoring for maximum uptime
  • Scalability architected to meet enterprise needs


Managed, monitored and under control

RealPresence Resource Manager delivers centralized management of all your supported devices from mobile to desktop and conference phones all the way through your video conferencing room systems and telepresence. When deployed as part of the RealPresence Clariti solution, enterprises benefit from the addition of bridging, redundancy, firewall traversal, call signaling, and mobile video applications.

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Poly video solutions make meetings a breeze. Use cloud video apps for a full experience with all the features you know and love. Or use standards-based SIP and H.323 compatibility to connect to different cloud video services throughout your day. 

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RealPresence Resource Manager Feature


  • Application highlights
    • Device monitoring for all voice, video and content endpoints
    • Device provisioning—voice, video and content endpoints and 3rdparty standards based video endpoints
    • Voice endpoints—300+ standard profiles and 100% customizable settings
    • Device software update
    • Conference management
    • Conference scheduling with web scheduler and Microsoft Outlook
    • Conference scheduling through API
    • Directory integration, global address books
    • Presence engine for desktop clients
    • Redundancy in hot standby mode configuration
    • API Suite—including scheduling and conference management
    • Multi-tenant for securely and discretely hosting multiple customers
    • Support for RealPresence® Web Suite
    • Supports EagleEye Producer (EEP) participant CDR reporting for RealPresence Group systems using the EEP camera
    • H.323 and SIP device provisioning and management
    • LDAP/H.350 directory support
    • XMPP presence for desktop clients
    • HTTPS/XML provisioning
      • TLS—Security
    • 50–50,000 seats
    • License packs are available in 50/150/500/1500/5000/10000 (audio/ content licenses only) seat increments
    • Optional: API, redundancy, multi-tenant
    • Supports optional redundancy
    • Local & Geo HA
    • Linux operating system
    • US DoD UC APL Certified. See the US Federal Government Accreditation site for details
    • RealPresence® Platform Solution Design
      • Design the right deployment plan for your environment
    • Video Network Readiness Services
      • Prepare your network for reliable high quality video service
    • Remote Implementation Services
      • Deploy smoothly and efficiently
    • User Adoption Services
      • Increase usage through training and awareness
    • Support Services
      • Access features and enhancements as released, reduce downtime
    • Full hardware specifications can be found in the RealPresence Platform hardware specifications sheet.
    • Software specifications can be found in the RealPresence Platform, Virtual Editions data sheet.
Data Sheet



Poly Infrastructure Hardware Specifications

Download this document to learn about the hardware specifications for the current rack server options that are approved to run the appliance edition software version of Poly Infrastructure products.

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RealPresence Resource Manager

Learn about the features and benefits and technical specifications of the RealPresence Resource Manager

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Resource Library


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