Solutions for Remote Collaborators

Remote Collaborators depend on multiple devices to stay connected to colleagues, co-workers, and clients. They may feel isolated from their peers, but they’re true team players who rely heavily on collaboration technology.

FOR ORGANIZATIONS

We can help you profile your organization to identify workforce communication needs.

Profile Your Organization

Overview

A remote collaborator should feel productive no matter where they are

Spaces

Likely to have a dedicated office space at home. May be open to unassigned office seating given limited time in the office.

73%
Home

21%
Office

1%
Travel

4%
Other

Collaboration Needs

Feels more productive at home compared to other personas. Joins meetings using PCs or smartphones, frequently with video. Often a main speaker in meetings, so audio and video clarity are overriding concerns.

43% report daily video usage

52% use a headset

Productivity Devices

On average, Remote Collaborators use 4.5 devices on a daily basis to get their work done. Primary devices used for calls include

53%
Computer

24%
Smart Phone

6%
Desk Phone

% Time spent

Top Pain Points

Background noise in home environments
Feeling disconnected from happenings in the office
Uncomfortable wearing headsets for long periods of time (34%)

Fun Facts

Highest Gen Z (18 - 23y) presence of all personas
Makes up 36% of a typical enterprise, compared to 21% pre-pandemic
Least engagement with desk phone compared to other personas

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