Backbeat Pro 5100 Sleep Mode Feature
The Backbeat Pro 5100 has a sleep mode feature by design that allows you to prolong the life of the unit in case it’s not used frequently.
The device has an automatic feature that makes the earbuds go to sleep mode in case they have not been used in a while, the unit will become unresponsive and no lights will come out of it or the case, making users think that the unit is dead, but this is not the case.
To "awake" your headset, make sure you reconnect the case with the earbuds in, to a power source. It is recommended to have them connected for at least an hour so they can charge, and after that re-pair them to your phone and check the battery status with your Backbeat APP.