BackBeat PRO 2: How to Reset Sensors

Article ID:

000023335

How do I reset the Smart Sensors on my BackBeat PRO 2 headset?

To reset the sensors, if they are not working as expected:
  1. Connect your headphones to the USB port on your computer using the charging cable.
  2. Lay the headphones on a non-metallic surface and wait at least 10 seconds.
  3. Disconnect the headphones and try the sensor features again.