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How to Adjust the Mouthpiece on the Blackwire 3310, 3315, 3320, 3325

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Please follow the next steps to adjust the mouthpiece of the headset if you are having issues with the microphone audio:

  • Carefully bend and shape the boom with both hands as shown. Avoid bending or twisting the boom near the microphone or earpiece.
  • Position the boom two fingers away from the corner of your mouth.
  • Make sure the front of the microphone faces your mouth. If necessary, twist the microphone slightly so it's in the proper position. Do not use forceful twisting motions or try to turn the microphone completely around.