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EncorePro 300 Series Contact Center Headsets

  • Get top quality audio on both ends of the call
  • Make conversations clear with voice-optimization
  • Empower your workforce with smart features


Find the Sweet Spot

The contact center is your front line of customer support. Give teams everything they need to shine, in a headset that hits the sweet spot between quality and affordability. All-day comfort. Total reliability. Acoustic protection and voice optimization. Noise cancelling so customers hear clearly. And exceptional value. The Plantronics EncorePro 300 Series is good for workers, callers and your bottom line. Make the most of every call—and your investment.


Built for Compatibility

All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.

Poly is certified (when offered) with all major communication platforms. 


EncorePro 300 Features


  • SLR
    • +10 ± 4 dB
    • 200Hz to 6.8kHz
    • 4 mm unidirectional noise cancelling microphone
    • USB versions only
    • Mono 0dB± 4 dB, Stereo 6dB ± 3dB
    • 200Hz to 6.8kHz telecom mode, 50Hz to 8KHz multimedia mode
    • <118 dBSPL A-weighted
    • USB versions only (G616, Daily Noise Exposure)
    • 28 mm
    • 32 Ohm
    • USB version only (call control, volume up, volume down, mute)
    • USB version only (red mute on, green in call)
    • USB verisons only with button presses
    • User replaceable foam on fold flat receivers
    • USB versions only Plantronics Hub for Windows and MacOS
    • EncorePro 320, QD (P/N )
    • EncorePro 310, QD (P/N )
    • EncorePro 310, USB-C (P/N )
    • EncorePro 310, USB-A (P/N )
    • EncorePro 320, USB-C (P/N )
    • EncorePro 320, USB-A (P/N )
Data Sheet


Related Products


EncorePro 300 Series Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 300 Series

Download Data Sheet
EncorePro 300 USB Series Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 300 USB Series

Download Data Sheet
Acoustic Protection

EncorePro 310/320 features Soundguard to protect against acoustic shock by limiting sounds to below 118dBA.

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Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.