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EncorePro 500 USB Series Corded USB Headset

  • Hear and be heard with incredible clarity
  • Count on impressive durability and reliability
  • Enjoy all day comfort and effortless control
  • Gain greater insights with Plantronics Manager Pro


The headset for call center heroes

Designed and engineered just for them, it’s everything your contact center representatives would ever want in a headset. This headset offers superior audio, all-day comfort, rock-solid reliability, and long-term durability. It’s built for intense usage and uptime—so wearers stay connected. And with Plantronics Manager Pro software, as an added service, IT managers can remotely track and manage headsets company-wide.


Built for Compatibility

All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.

Poly is certified (when offered) with all major communication platforms. 


EncorePro 500 USB Features


  • Connects to
    • PC
    • Telephone intensive users, including formal customer care centers and customer service organisations where employees have their own desks
    • Wideband audio (up to 6,800 Hz), noise canceling microphone
    • SoundGuard digital: G616 support limits the level to 102 dBSPL; Time weighted Average (TWA) prevents average daily sound exposure from exceeding 85 dBA or 80 dBA. Built in support helps IT meet the appropriate Noise at Work regulations
    • Certified for Skype for Business and Optimized for Microsoft® Lync®. Built for UC applications and softphones from Avaya, Cisco and others **
    • ** Requires Plantronics Hub
    • EncorePro 545, Convertible, Monaural, Noise-Canceling (P/N )
    • EncorePro 535, Over-the-ear, Monaural, Noise-Canceling (P/N )
    • EncorePro 525 Over-the-head, Stereo, Noise-Canceling (P/N )
    • EncorePro 515, Over-the-head, Monaural, Noise-Canceling (P/N )
Data Sheet


Related Products


EncorePro 500 USB Series Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 500 USB Series

Download Data Sheet
EncorePro 500 USB Series Quick Start Guide

Learn about the EncorePro 500 USB Series.

Download Quick Start Guide
Acoustic Protection

EncorePro 500 USB Series features Soundguard Digital to protect users’ hearing and improve listening comfort while maintaining natural sounding speech

Learn More
Experience the high audio quality of Poly’s EncorePro 500 USB Series even when wearing a mask

If you or your employees need to wear a mask while working, you may be concerned about how clear you sound on a call. The design of Poly’s EncorePro 500 USB Series ensures your voice remains clear while you comply with local safety requirements.

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