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poly Edge E400 Series IP Desk Phone

  • 8-line keys on the main 3.5” color IPS display supports up to 32 lines/contacts
  • A second integrated 6-key display supports up to 12 contacts
  • Easily pair your mobile phone or headset with integrated Bluetooth® 5.0 (E450)
  • Text-to-speech and new accessibility options
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The new office standard
More contacts, phenomenal sound quality, and features that wow users

The perfect desk phone for the modern office, the Poly Edge E400 Series is packed with features and contacts. Built for hybrid working, these phones pair the famous Poly noise reduction technology with cutting-edge design that brings style to any desktop. Smartphone pairing and built-in Wi-Fi on the Edge E450 make this phone a favorite in the office or at home.

Two call displays

Command your calls and make speed dialing a breeze

Juggle multiple calls easily with 8-line keys on the main 3.5-inch color display and scroll through even more contacts six at a time on a second display. Need even more lines? Simply connect a Poly Edge E Expansion Module.

Designed for the way you work

Wi-fi-ready for hassle-free performance at home or office

Integrated Wi-Fi and Bluetooth® 5.0 on the Edge E450 gives you more options. With simple out-of-the-box Wi-Fi configuration, this phone gives you peak performance anywhere you’ve got a signal. Feel free to move about the office with your Bluetooth headset. And you can answer your paired mobile phone calls with your desk phone.

Incredible audio

Featuring Poly legendary voice quality and noise blocking

With  noise eliminating Poly NoiseBlockAI and Acoustic Fence technologies, you can expect clear calls every time. And our signature HD voice and bass-frequency-enhancing speaker design give you audio quality you’ll have to hear to believe.

Integrated Microban® antimicrobial protection

Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24 hours a day, 7 days a week. 

Compare Models
Poly Edge E400
Poly Edge E450
Ideal for Enterprise professionals working from the office
who rely heavily on contact keys
Enterprise professionals working from the office or
home office who rely heavily on contact keys
Line Keys 8 on main display, 6 on second display 8 on main display, 6 on second display
Line / Contacts 8 displayed / 32 supported 8 displayed / 32 supported
Pairing Bluetooth Headset
and Mobile Phone
No Yes
Wi-Fi No Yes




  • Lines / Feature Keys
    • 14-line keys (arranged 8+6 on two displays) supporting up to 44-line key assignments for lines, contacts, and features supported with pagination
    • 4 context-sensitive “soft” keys
    • 4-way navigation key cluster with center “Select” key
    • Home and back feature keys
    • Pagination key for additional lines/contacts
    • Volume + / - control keys
    • Hold and Transfer keys
    • Headset select key
    • Speakerphone select key
    • Mute key (illuminated when muted)
    • Voicemail key
    • One Poly Edge E Expansion module is supported for addition line keys – order separately
    • Color 3.5” IPS LCD primary display (320x240 pixel resolution) and Color 2.4’’(240x320 pixel resolution) secondary LCD display for BLF and contacts
    • Voicemail support*
      • Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
    • WebKit-based browser
    • Two position desk stand (an optional wall mount kit can be ordered separately)
    • Unicode UTF-8 character support
    • One USB Type-C ports (2.0 compliant) for media, storage applications, headset, and expansion module connectivity
    • Surround Lighting for the status indicator (RGB with color mixing)
    • Integrated Bluetooth 5.0 ( Edge E450 model only)
    • NFC Support
    • Multilingual user interface including* Arabic (UAE), Chinese (Traditional/Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian
      • *Planned localizations
    • Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
    • Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
    • Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
    • Poly NoiseBlockAI technology removes most background noise when using the speakerphone
    • Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
    • Bass frequency enhancing design
    • Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes
    • Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1, iLBC, OPUS
    • TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
    • Individual volume settings with visual feedback for each audio path
    • Voice activity detection
    • Comfort noise generation
    • DTMF tone generation (RFC 2833 and in-band)
    • Low delay audio packet transmission
    • Adaptive jitter buffers
    • Packet loss concealment
    • Dedicated RJ-9 headset port
    • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
    • Compliant with ADA Section 508 Subpart B 1194.23 (all)
    • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
    • Compatible with commercially available TTY adapter equipment
    • USB headset support (USB Type-C)
    • Bluetooth headset support (E450)
    • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
    • Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys
    • Shared call/bridged line appearance
    • Busy Lamp Field (BLF)
    • Flexible line appearance (1 or more-line keys can be assigned for each line extension)
    • Distinctive incoming call treatment/ call waiting
    • Call timer and call waiting
    • Call transfer, hold, divert (forward), park, pickup
    • Called, calling, connected party information
    • Local 3-way audio conferencing
    • 1-touch speed dial, redial
    • Remote missed call notification
    • Do not disturb function
    • Reverse Number Lookup via LDAP
    • Calling Party Identification (RFC8225 classifications—Trusted, Unknown, SPAM)
    • Electronic hook switch capable
    • Local configurable digit map/dial plan
    • WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
    • Supports Polycom Apps SDK and API for third-party business and personal applications
    • NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing1
    • Corporate directory access using LDAP
    • Visual Conference Management
    • SIP Protocol Support
    • SDP
    • IETF SIP (RFC 3261 and companion RFCs)
    • Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports
      • Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
      • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
    • Manual or dynamic host configuration protocol (DHCP) network setup
    • Time and date synchronization using SNTP
    • FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
    • Provisioning and call server redundancy supported1
    • QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
    • VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
    • Network Address Translation (NAT) — support for static configuration
    • “Keep-Alive” SIP signaling
    • RTCP and RTP support
    • Event logging
    • Syslog
    • Hardware diagnostics
    • Status and statistics reporting
    • IPv4, IPv6, dual stack (IPv4/IPv6) mode
    • TCP
    • UDP
    • DNS-SRV
    • Wi-Fi network connectivity (EDGE E450)*
      • *Ordering an optional power supply unit will be necessary if not powered over Ethernet with PoE (i.e. Using Wi-Fi for network)
      • 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20)
      • 5.15-5.825 GHz (802.11a, 802.11n, HT-20,802.11n HT-40)
    • 802.1X Authentication and EAPOL Media encryption via SRTP
    • Transport Layer Security (TLS)
    • Encrypted configuration files
    • Digest authentication
    • Password login
    • Support for URL syntax with password for boot server address
    • HTTPS secure provisioning
    • Support for signed software executables
    • Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)
    • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 4) 13 W (Max)
    • External Universal AC/DC Adapter 5VDC @ 3A (15W) - power supply unit (PSU) sold separately*
      • *Ordering an optional power supply unit will be necessary if not powered over Ethernet with PoE (i.e. Using Wi-Fi for network)
    • ENERGY STAR® rated
    • UL 62368-1
    • CAN/CSA C22.2 No. 62368-1-14
    • EN 60950-1/62368-1
    • IEC 60950-1 and IEC 62368-1
    • AS/NZS 60950.1/62368.1
    • *Planned compliances
    • Poly Edge E400
      • FCC Part 15 (CFR 47) Class B
      • ICES-003 Class B
      • EN55032 Class B
      • CISPR32 Class B
      • VCCI Class B
      • EN55024
      • EN61000-3-2; EN61000-3-3
      • UK - UKCA
      • NZ Telepermit
      • UAE TRA
      • Eurasian Customs Union EAC
      • Brazil ANATEL
      • Australia RCM
      • South Africa ICASA
      • Saudi Arabia CITC
      • Indonesia SDPPI
      • S. Korea KC
      • Mexico NOM ANCE
      • RoHS Compliant
      • CE Mark
      • TAA
    • Poly Edge E450
      • Argentina ENACOM
      • Australia RCM
      • Brazil ANATEL
      • Canada ICES
      • China SRRC
      • China RoHS 2.0
      • EEA CE Mark
      • Eurasian Customs Union EAC
      • India WPC
      • Indonesia SDPPI
      • Israel MOC
      • Japan MIC and VCCI
      • Malaysia SIRIM
      • Mexico IFETEL and NYCE
      • NZ Telepermit
      • Saudi Arabia CITC
      • Singapore IMDA
      • South Africa ICASA
      • South Korea KC
      • Taiwan NCC
      • UAE TRA
      • UK - UKCA
      • USA FCC
    • Poly Edge E450
      • USA–FCC Part 15.247 & FCC Part 15.407
      • Canada–RSS 247 Issue*
      • *Planned localization
      • EU–ETSI EN 300 328 & ETSI EN 301 893
      • Japan–Article 2.1 Item 19-2 and 19-3
      • Australia - AS/NZS 4268
    • Poly Edge E450
      • FCC Part 15 Class B
      • ICES-003 Class B
      • EN 55032 Class B
      • EN 55024
      • EN 301 489-1 and EN 301 489-3 and EN 301 489-17
      • CISPR32 Class B
      • VCCI Class B
    • Temperature: 0 to 40°C (+32 to 104° F)
    • Relative humidity: 5% to 95%, noncondensing
    • -40 to +70° C (-40 to +160° F)
    • Console with Microban Antimicrobial protection
    • Handset with Microban® Antimicrobial protection
    • Handset cord
    • Network (LAN) cable—CAT-5E
    • Desk Stand
    • Setup Sheet
    • Box dimension : 25.8 x 30.6 x 8.8 (cm) ; 10.2 x 12 x 3.5 (inches)
    • Box weight: 1.11kg/2.45lbs (with product, accessories, and documents)
    • 10
      • 2200-87835-025
      • 2200-87030-025
      • 2200-87020-025
    • POLY EDGE E, Power Supply Unit (PSU), 5V/3A, NA
      • 2200-49925-001
    • POLY EDGE E, Power Supply Unit (PSU), 5V/3A, Brazil/Korea/China/Argentina
      • 2200-49926-015
    • POLY EDGE E, Power Supply Unit (PSU), 5V/3A, EU/ANZ/UK/IN
      • 2200-49926-125
    • China
    • 1-year limited warranty
    • Poly Edge E400 (P/N )
    • Poly Edge E450 (P/N )
Data Sheet

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Poly Edge 400 Series Data Sheet

Learn about the features and benefits and technical specifications of the Poly Edge E400 Series.

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