Accessibility Skip to content
Article ID: 000024956
Last Modified Date: 05/15/2021
Access Level: Public

BackBeat PRO 2: How to Reset Sensors

How do I reset the Smart Sensors on my BackBeat PRO 2 headset?
To reset the sensors, if they are not working as expected:
  1. Connect your headphones to the USB port on your computer using the charging cable.
  2. Lay the headphones on a non-metallic surface and wait at least 10 seconds.
  3. Disconnect the headphones and try the sensor features again.