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Article ID: 000041538
Last Modified Date: 12/09/2021
Access Level: Public

Using Content in MGC Conferences with mixed Legacy and modern endpoints

The MGC User Guide has documentation about the usual Dual Stream Settings to allow People Plus Content to function. However when legacy endpoints with more limited features are mixed with current endpoints there can be issues with people not being able to see the content.
Another option is to:
  1. Set Dual Stream to None,
  2. Force the conference to H.263 (4CIF recommended),
  3. Send content only via Visual Concert (either FX or VSX) or VGA cable (HDX), but do not use People+Content IP.
This configuration results in People OR Content, not People and Content, but if the conference includes a combination of legacy and modern endpoint hardware this workaround can eliminate content compatibility issues.
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