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Article ID: 000036105
Last Modified Date: 12/10/2021
Access Level: Public

Why won't some endpoints register with Path Navigator when set to Auto Discovery?

When auto GK discovery is used, a GRQ message is broad casted and also sent over multicast. However, Path Navigator must be able to receive one of these messages, and will not respond to this GRQ message if it is not the default gatekeeper. To resolve this:
  • Verify that the check box Default Gatekeeper is enabled in the Configuration> Registration Policy page.
  • Verify that a UDP broadcast from the endpoint's network will reach the network of Path Navigator, or that multicast is enabled on all routers between the endpoint and Path Navigator.
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