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Article ID: 000051984
Last Modified Date: 12/09/2021
Access Level: Public

Polycom CMA Desktop Telepresence m100 local directory file location on host PC

The local address book entries of Polycom CMA Desktop and Telepresence m100 are stored on your PC.  These are stored in the file localDirectory.xml which can be found in the following locations:
CMA Dekstop:
C:\Users\Your_PC_Account_name\AppData\Roaming\Polycom CMA Desktop\local.admin     [There's a separate folders for each user that has logged in form your PC.]

Telepresence m100:
C:\Users\Your_PC_Account_name\AppData\Roaming\Polycom Telepresence m100\Standalone
Note:  CMA Desktop client contacts do not get written to this file, as the list of contacts is provided by the Converged Management Application (CMA) server to the CMA Desktop clients.