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MDA200 Troubleshooting: Distortion

Article ID:
000008746

Question

The sound is distorted.  How can I fix this?

Answer

  • Lower the speaking and/or listening volume dial on the switcher.  For most telephones the correct setting is position 3.
  • If your desk phone has a volume control, lower until the distortion disappears.
  • If the distortion is still present, adjust the headset volume control to lower the headset speaker volume.  If the distortion persists, lower the listening volume dial on the switcher.
  • If you are using a wireless headset, ensure there is at least 12 inches between the switcher and your computer, and 6 inches between the switcher and your desk phone.