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Poly has joined the HP family! From August 7, 2023, Poly Support contact options will connect you to HP. This portal will be live until November, when we'll move to the HP Customer Support site.
Poly Profiled UC Software Features
Phone Feature Descriptions and Setup Instructions for SoundPoint IP, SoundStation IP, Business Media Phones, and SoundStructure
Get detailed descriptions and setup instructions for phone features on Poly desktop, conferencing, and wireless voice product solutions.
Acronym: Engineering Advisories (EA), Technical Bulletin (TB), Quick Tips (QT), Feature Profile (FP), Best Practice (BP)
Accessibility Features
Basic Features
- Customizing the Display Background on Your Poly SoundPoint IP Phone (FP 62473)
- Customizing the Display Background on Your Poly VVX Series Business Media Phones (FP 62470)
- Using the Unified Call Appearance List on Poly Phones (FP 72634)
- Adding a Custom Idle Dislay Logo to Poly SoundPoint IP and SoundStation IP Phones (FP 18292)
- Billing Code Entry on SoundPoint IP Phones with Sylantro (FP 9268)
Advanced Features
- Poly UC Software Feature Summary (PDF)
- Using Poly VVX Phones with Microsoft Lync Server 2013 (FP 84538)
- Connecting Poly VVX Phones with Better Together over Ethernet (FP 87907)
- Using Poly VVX Expansion Modules with Poly VVX Business Media Phones (FP 78960)
- Integrating Poly Directories with Genband Address Books (FP 72669)
- Using Multiple Appearance Directory Number – Single Call Appearance with Poly Phones (FP 83102)
- Using the Poly BroadSoft UC-One Application on Poly VVX Business Media Phones (FP 84393)
- Using a NETGEAR WiFi Adapter with Poly VVX Business Media Phones (FP86205)
- Configuring Optional Re-Registration on Failover Behavior (EA 66546)
- SIP Server Fallback Enhancements on Poly SoundPoint IP, SoundStation IP, and VVX Phones (TB 5844)
- Using PinYin to Input Chinese Characters on Poly VVX Business Media Phones (FP 76554)
- Using Premium Automatic Call Distribution for Call Centers (FP 76179)
- Making Phone Settings Portable with User Profiles (FP 60688)
- Using Poly Phones with Microsoft Lync Server 2010 (FP 72430)
- Extend Your PC to Your Phone with the Poly Desktop Connector (FP 52855)
- Shared Call Appearance Bridging on SoundPoint IP and SoundStation IP Phones (FP 33230)
- Using Feature Synchronized Automatic Call Distribution with Poly Phones (FP 57216)
- Using a Static DNS Cache with SoundPoint IP and SoundStation IP Phones (FP 36033)
- Supported USB Devices for SoundPoint IP 650 and 670 and Poly VVX 1500 Phones (FP 38084)
- Using Enhanced Feature Keys and Configurable Soft Keys on Poly Phones (FP 42250)
- Using Quick Setup with SoundPoint IP, SoundStation IP, and Poly VVX 1500 Phones (FP 45460)
- Broadcasting Audio Messages with Group Paging and Push-to-Talk (FP 62327)
- Using Statically Configured Busy Lamp Field with Polycom SoundPoint IP and VVX Phones (EA 62475)
- Scheduling Automated Software Upgrades with Distributed Polling (FP 68720)
- Understanding Enhanced BLF on SoundPoint IP Phones (FP 37381)
- Poly Web Configuration Utility User Guide - UC Software 4.1.4
- Using the Software Upgrade Tool in the Web Configuration Utility (FP 67993)
- Using the Corporate Directory on Poly Phones (TB 41137)
- Upgrading License Keys on SoundPoint IP, SoundStation IP, and VVX Phones (TB 44210)
Audio Features
Security Features
- Using Custom Certificates with SoundPoint IP Phones (FP 17877)
- Device Certificates on Poly Phones (FP 37148)
- Deploying and Configuring Poly Phones in 802.1X Environments (FP 57352)
- Security Slots Available on Poly Phones (TB 64654)
- Best Practices: Mutual TLS Provisioning Using Microsoft Internet Information Services 6.0 (BP 52609)
Troubleshooting Features
- Syslog on Poly Phones (FP 17124)
- Best Practices: Using Syslog for Logging of Complete SIP Messaging on SoundPoint IP Phones (BP 40026)
New and Best Practices
- Failover and Route Redundancy Solution Guide
- Using DHCP Vendor Identifying Options with Poly Phones (FP 54041)
- Simplified Configuration Improvements in Poly UC Software 3.3.0 (FP 60519)
- Registering Standalone Poly SoundPoint IP, SoundStation IP, and VVX 1500 Phones (FP 44011)
- Best Practices: Using Poly SoundPoint IP and Poly SoundStation IP Phones with Asterisk (BP 43565)