Accessibilité
Skip to content
Article ID: 000052494
Date de dernière modification: 12/15/2021
Access Level: Public
PRMM: Media Service Agent greyed out
When trying to get the “Media Services Agent” working on a PRMM portal you may find that the option is greyed out. (see attachment)
Checking the licences the “Polycom Media Service Agents” licence is found to exist.
The solution:
A licence is required for the “Media Director Access”.
-
Apparently the “Media Director Access” is required for any CDN