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VVX 301/311 Powerful 6-line phone system

  • Improve call quality with crystal-clear sound
  • Increase productivity with easy-to-use features
  • Deploy easily for small-to-medium businesses
  • Reduce costs to maintain and upgrade


The Powerhouse that Gets it Done

In a call center or cube setting, you need to find the best quality, interruption-free small business phone system. One that's reliable 24/7 and packed with great features. And hassle-free deployment and maintenance. That’s the mighty yet affordable VVX 301/311. When you choose this phone, you might just end up the office hero.

When you don’t need all the bells and whistles of more expensive handsets, the VVX300 fits the bill. Designed to be as simple as possible for IT departments to deploy, it features good call quality for everyday communications, six speed dial keys and a 12-key dial keypad for basic functions such as muting the headset, placing somebody on hold and muting the call.

Kane Fulton, Brian Turner


VVX 301/311 Features


  • User interface features
    • 3.2 in Backlit 8-level Grayscale graphical LCD (208 x 104) resolution
    • Voicemail support *
    • WebKit-based browser
    • Adjustable base height
    • Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish
    • * Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features.
    • HD Voice™ technology delivers lifelike voice quality for each audio pathhandset, the hands-free speakerphone, and the optional headset **
    • Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
      • Type 1 compliant (IEEE 1329 full duplex)
    • Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
    • Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, iLBC
    • Individual volume settings with visual feedback for each audio path
    • Voice activity detection
    • Comfort noise generation
    • DTMF tone generation (RFC 2833 and in-band)
    • Low-delay audio packet transmission
    • Adaptive jitter buffers
    • Packet loss concealment
    • ** To enjoy all the benefits of HD Voice when using the phone in the headset mode, you must use a wideband headset.
    • Dedicated RJ-9 headset port
    • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
    • Compliant with ADA Section 508 Subpart B 1194.23 (all)
    • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
    • Compatible with commercially available TTY adapter equipment
    • 6 lines (programmable line keys)
    • Shared call/bridged line appearance
    • Busy Lamp Field (BLF)
    • Flexible line appearance (1 or more line keys can be assigned for each line extension)
    • Distinctive incoming call treatment/ call waiting
    • Call timer and call waiting
    • Call transfer, hold, divert (forward), pickup
    • Called, calling, connected party information
    • Local 3-way audio conferencing
    • 1-touch speed dial, redial
    • Remote missed call notification
    • Do not disturb function
    • Electronic hook switch capable
    • Local configurable digit map/dial plan
    • * Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features.
    • WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
    • Supports Apps SDK and API for third-party business and personal applications
    • Bundled with UC Software:
      • Corporate directory access using LDAP Visual Conference Management
    • SIP Protocol Support
    • SDP
    • IETF SIP (RFC 3261 and companion RFCs)
    • Two-port Ethernet switch
      • 10/100Base-TX across LAN and PC ports (VVX 300)
      • 1000Base-TX available on VVX 310
      • Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
    • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
    • Manual or dynamic host configuration protocol (DHCP) network setup
    • Time and date synchronization using SNTP
    • FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
    • Provisioning and call server redundancy supported *
    • QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and Diffserv/DSCP
    • VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
      • Network address translation support for static configuration and “keep-alive” SIP signaling
    • RTCP and RTP support
    • Event logging
    • Syslog
    • Hardware diagnostics
    • Status and statistics reporting
    • IPv4 and IPv6
    • TCP
    • UDP
    • DNS-SRV
    • * Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features.
    • 802.1X authentication and EAPOL media encryption via SRTP
    • Transport layer security
    • Encrypted configuration files
    • Digest authentication
    • Password login
    • Support for URL syntax with password for boot server address
    • HTTPS secure provisioning
    • Support for signed software executables
    • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 2)
    • External Universal AC adapter (optional), 48VDC 0.3A
    • FCC Part 15 (CFR 47) Class B
    • ICES-003 Class B
    • EN55022 Class B
    • CISPR22 Class B
    • VCCI Class B
    • EN55024
    • EN61000-3-2; EN61000-3-3
    • NZ Telepermit
    • Korea KC ***
    • UAE TRA ****
    • Russia CU ****
    • Brazil ANATEL ****
    • Australia RCM
    • RoHS Compliant
    • *** Planned future compliance
    • **** Planned future compliance for VVX 301/311.
    • UL 60950-1
    • CE Mark
    • CAN/CSA C22.2 No 60950-1
    • EN 60950-1
    • IEC 60950-1
    • AS/NZS 60950-1
    • ICASA (add)
    • CITC ****
    • **** Planned future compliance for VVX 301/311.
    • Temperature: 0 to 40°C (+32 to 104°F)
    • Relative Humidity: 5% to 95%, noncondensing
    • -40 to +70°C (-40 to +160°F)
    • VVX 300 console
    • Handset with handset cord
    • Network (LAN) Cable - CAT-5E
    • Quick Start Guide
      • Open Source OFFER is included in the box
    • 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)
    • 2200-48300-025 – VVX 301 WW PoE
    • 2200-48350-025 – VVX 311 WW PoE
    • 2200-46135-025 – VVX 300 WW PoE
    • 2200-46161-025 – VVX 310 WW PoE
    • 2200-48300-019 – VVX 301 Skype for Business, POE
    • 2200-48350-019 – VVX 311 Skype for Business, POE
    • 2200-46135-019 – VVX 300 Skype for Business, POE
    • 2200-46161-019 – VVX 310 Skype for Business, POE
    • Unit weight: 2.0 lbs (0.9 kg)
    • 11.4 x 7.9 x 3.5 in (29 x 20 x 9 cm)
    • 3.1 lbs (1.4 kg)
    • Ten (10)
    • One (1) year


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