Accessibilité Skip to content

Poly has joined the HP family! From August 7, 2023, Poly Support contact options will connect you to HP. This portal will be live until November, when we'll move to the HP Customer Support site.

Article ID: 000037848
Date de dernière modification: 10/12/2021
Access Level: Public

Client was experiencing issues with Dialing out to a Life size Cloud based meeting room from a RMX1800. Client gets one way SIP audio. Local endpoints that are on the RMX 1800 bridge are not able to hear SIP audio.

Client was experiencing issues with Dialing out to a Lifesize Cloud based meeting room from a RMX1800. Client gets one way SIP audio. Local endpoints that are on the RMX 1800 bridge are not able to hear SIP audio.
We enabled a flag in the RMX1800 that assist in CAPS List to match the vendor.
 
SIP_CHANGE_AUDIO_CAPS_LIST_ACCORDING_TO_VENDOR = YES