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Article ID: 000063751
Date de dernière modification: 11/15/2021
Access Level: Public

How to test and reset the smart sensors on your Voyager 5200

You may need to reset the sensors if they are not working as expected.
  1. Wearing the headset, tap the Call button to test the sensors. A talk time voice alert means the sensors are working. A tone or lack of voice prompts means the sensors need to be reset. 
  2. To reset the sensors, power on the headset, connect the headset to a USB cable and plug the cable into your computer's USB port or an AC wall adapter (not included). Then place the headset on a flat, non-metallic surface for more than 10 seconds. 
  3. If you don't have your charging cable available you can also reset your sensors by first turning off the headset, then pressing and holding the Call and Mute buttons simultaneously until the LED turns off. Then put on your headset and turn it on