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Article ID: 000024853
Date de dernière modification: 05/16/2021
Access Level: Public

Savi Office: How to Subscribe a Headset to the Base

This article pertains to Savi Office Models WO100, WO200, WO101, WO201, WO300, and WO350. Overview The headset and base come pre-subscribed to each other. In the event that you need to subscribe a new headset to the base, you can do so in one of two ways:
  • With the headset docked ("secure subscription")
  • With the headset undocked ("over-the-air subscription")
Note that the you cannot perform either subscription process while you are on a call.
To subscribe the headset while docked:
  1. Double press the subscription button on the base (see below). The subscription indicator light flashes red and green.

    Savi Office Subscription Button
  2. When the subscription light becomes solid green, subscription is complete and the headset is ready to use.
To subscribe the headset while undocked:
  1. Double press the subscription button on the base. The subscription light flashes red and green.
  2. Press the volume up button on the headset (see below) for three seconds until the headset indicator light turns solid green.

    Savi Office Volume Controls
  3. When the subscription light on the base becomes solid green, the headset and base are subscribed to one another.
Note: If the subscription process times out after two minutes or if the subscription process fails, the subscription light will glow solid red for four seconds and then return to its previous state. If this occurs, try to re-subscribe the headset again.