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Article ID: 000032194
Date de dernière modification: 08/19/2022
Access Level: Public

CS50-USB/CS60-USB Troubleshooting: Computer does not recognize headset

My computer does not recognize my CS50-USB/CS60-USB headset.  What should I do?
Check the right side of your charging base to see if the green light is on: If you have continued issues after performing the above steps, contact the Plantronics Technical Assistance Center.