Article ID: 000031460
Date de dernière modification: 08/19/2022
Access Level: Public
CS50-USB/CS60-USB Troubleshooting: Noise/Distortion/Echo
I hear strange noises on my CS50-USB headset. What should I do?
If you hear strange noises in your CS50-USB/CS60-USB headset,
- Make sure the speak (transmit) level is not too high. Click Here to learn how to adjust the volume.
- Double-check that the battery has a full charge. A full charge on a drained battery can take up to 3 hours. Click Here for charging information.
- Unplug the headset from the USB port, and then unplug the power supply. Wait 10 seconds, and then reconnect.
- Try resetting and resubscribing the unit. Click Here for instructions.