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Article ID: 000032457
Date de dernière modification: 01/14/2022
Access Level: Public

[RPRM 10.9] Poly RealPresence Trio 8500/8800 VisualPro random reboot with core dumps in idle or in-call state.

We got about 20 test devices (mixed 8500 and 8800 with visual pro and cameras) set in our office, and the devices restarts randomly for no reason. Yesterday morning few devices wake up from the sleep mode with no camera view, just the grey background and restarts, another device restarts during the meeting.
Upgrade to UC 7.1.0.