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VVX 501 12-line touch screen desk phone

  • Maximize productivity with all-in-one design
  • Cut learning curve for simple yet powerful features
  • Reduce effort to deploy, administer and maintain
  • Support future expansion application capabilities


High performance made easy

Sophisticated. Sleek. Simple. The VVX 501 is a multi-tasker extraordinaire for today’s busy professionals, with crystal-clear conversation quality that keeps you organized with an efficient, personalized interface. IT will give it high marks for easy deployment and training, lower back-end costs and future-ready expandability.

The organization can now communicate easier in real-time and join the conversation from anywhere. We were concerned there might be a reduction in business efficiency if email was the main form of communication.

Akihisa Katsumata , Deputy Director Of Information Technology
Oak Lawn Marketing


VVX 501 Features


  • User interface features
    • Gesture-based, multitouch-capable, capacitive touch-screen
    • 3.5-in TFT LCD display at QVGA (320 x 240 pixel) resolution, 4:3 aspect ratio
    • Screensaver and digital picture frame mode
    • On-screen virtual keyboard
    • Voicemail and videomail support *
    • Dual USB ports (2.0 compliant) for media and storage applications
    • WebKit-based browser
    • Adjustable base height
    • Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish
    • * Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBXsoftswitch vendor or service provider for a list of supported features.
    • HD Voice™ technology delivers lifelike voice quality for each audio pathhandset, the hands-free speakerphone and the optional headset
    • Acoustic Clarity™ technology, providing full-duplex conversations, acoustic echo cancellation and background noise suppression
      • Type 1 compliant (IEEE 1329 full duplex)
    • Frequency response: 100 Hz–20 kHz for handset, optional headset and hands-free speakerphone modes
    • Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C
    • Individual volume settings with visual feedback for each audio path
    • Voice activity detection
    • Comfort noise generation
    • DTMF tone generation (RFC 2833 and in-band)
    • Low-delay audio packet transmission
    • Adaptive jitter buffers
    • Packet loss concealment
    • Dedicated RJ-9 headset port
    • Hearing aid compatibility to ITU-T P.370 and TIA
    • 504A standards
    • Compliant with ADA Section 508 Subpart B 1194.23 (all)
    • Hearing aid compatible handset for magnetic coupling to hearing aids
    • Compatible with commercially available TTY adapter equipment
    • Supports compatible USB headsets
    • 12 lines (registrations)
    • Up to 24 simultaneous calls
    • Shared call/bridged line appearance
    • Flexible line appearance (1 or more line keys can be assigned for each line extension)
    • Distinctive incoming call treatment/ call waiting
    • Call timer and call waiting
    • Call transfer, hold, divert (forward), pickup
    • Called, calling, connected party information
    • Local 3-way audio conferencing
    • 1-touch speed dial, redial
    • Remote missed call notification
    • Do not disturb function
    • Electronic hook switch capable
    • Local configurable digit map/dial plan
    • * Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBXsoftswitch vendor or service provider for a list of supported features.
    • WebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript
    • Supports Apps SDK and API for third-party business and personal applications
    • Bundled with Productivity Suite:
      • Corporate directory access using LDAP
      • Local voice call recording on USB flash drive
      • Visual conference management
    • Network (LAN) cable - CAT-5E
    • SIP protocol support
    • SDP
    • IETF SIP (RFC 3261 and companion RFCs
    • Two-port gigabit Ethernet switch
      • 10/100/1000Base-TX across LAN and PC ports
      • Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
      • Conforms to IEEE802.3-2002 (Clause 28) for link
    • Partner auto-negotiation
    • Manual or dynamic host configuration protocol (DHCP)
    • DHCP network setup
    • Time and date synchronization using SNTP
    • FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
    • Provisioning and call server redundancy supported1
    • QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and Diffserv/DSCP
    • VLAN—CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery
      • VLAN—CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery
    • RTCP and RTP support
    • Event logging
    • Syslog
    • Local configurable digit map/dial plan
    • Hardware diagnostics
    • Status and statistics reporting
    • IPv4 and IPv6
    • TCP
    • UDP
    • DNS-SRV
    • 802.1X authentication and EAPOL
    • Media encryption via SRTP
    • Transport layer security
    • Encrypted configuration files
    • Digest authentication
    • Password login
    • Support for URL syntax with password for boot server address
    • HTTPS secure provisioning
    • Support for signed software executables
    • Built-in auto-sensing IEEE 802.3 at Power over Ethernet (Class 4)
    • External universal AC adaptor (optional, 48V 0.52A DC)
    • FCC Part 15 (CFR 47) Class B
    • ICES-003 Class B
    • EN55022 Class B
    • CISPR22 Class B
    • VCCI Class B
    • EN55024
    • EN61000-3-2; EN61000-3-3
    • NZ Telepermit
    • Korea KC
    • UAE TRA
    • Russia CU
    • Brazil ANATEL
    • Australia RCM
    • South Africa ICASA
    • China CCC
    • Saudi Arabia CITC
    • UL 60950-1
    • CE Mark
    • CAN/CSA-C22.2 No. 60950-1-03
    • EN 60950-1
    • IEC 60950-1
    • AS/NZS 60950-1
    • Temperature: +32 to 104°F (0 to 40°C)
    • Relative humidity: 5% to 95%, noncondensing
    • -40 to +160°F (-40 to +70°C)
    • VVX 501 console
    • Handset with handset cord
    • Network (LAN) cable—CAT-5E
    • Quick start guide
    • 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)
    • 2200-48500-025—VVX 501 WW PoE
    • 2200-48500-019—VVX 501 Skype for Business, POE
    • Unit weight: 2.0 lbs (0.9 kg)
    • 11.46 x 7.9 x 3.82 in (29.1 x 20 x 9.7 cm)
    • 3.1 lbs (1.4 kg)
    • 5
    • 1 year
Data Sheet



VVX 501 Data Sheet

Learn about installation, deployment, and expansion for the VVX 501.

Download Datenblatt
VVX Quick Start Guide

Learn about installation, deployment, and expansion for the VVX 601.

Download Quick Start Guide
VVX Series Comparison Guide

Compare the models of the VVX portfolio of phones .

Download Broschüre
VVX Desktop and Conference Phone Solutions

Review a summary of the VVX desktop and conference phone solutions.

Download Broschüre
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