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Article ID: 000037848
Last Modified Date: 10/12/2021
Access Level: Public

Client was experiencing issues with Dialing out to a Life size Cloud based meeting room from a RMX1800. Client gets one way SIP audio. Local endpoints that are on the RMX 1800 bridge are not able to hear SIP audio.

Client was experiencing issues with Dialing out to a Lifesize Cloud based meeting room from a RMX1800. Client gets one way SIP audio. Local endpoints that are on the RMX 1800 bridge are not able to hear SIP audio.
We enabled a flag in the RMX1800 that assist in CAPS List to match the vendor.
 
SIP_CHANGE_AUDIO_CAPS_LIST_ACCORDING_TO_VENDOR = YES