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Dispositivos compatibles

Utilice esta página para identificar los auriculares y teléfonos Softphone de Plantronics compatibles con cada informe individual.   Algunos informes dependen del softphone y requieren el uso de un softphone que sea compatible directamente con Plantronics Hub.  Para obtener una lista completa de los softphones compatibles, consulta la lista Plantronics Hub para Windows o Plantronics Hub para Mac aquí.

Deskphone y Softphone  indican que un dispositivo de Plantronics que se conecte a un teléfono de escritorio y a un teléfono Softphone (por ejemplo, el MDA480) informará de las actividades relacionadas con el teléfono Softphone y el escritorio

Necesita auriculares indica que el informe compatible dependerá de cual auricular USB esté conectado (por ejemplo, Voyager 3200 UC a la MDA220)

PC sólo  indica que un dispositivo de Plantronics que se puede conectar a más de un dispositivo (por ejemplo, el móvil y el PC de la serie Blackwire 5200) sólo es compatible cuando se conecta a un PC (Windows o MAC)

PC y móvil  indica que un dispositivo de Plantronics que se puede conectar a más de un dispositivo (por ejemplo, Voyager 3200 UC móvil y PC) es compatible cuando se conecta a un PC (o a ambos) (a través del adaptador Bluetooth) o al móvil con Plantronics Hub para iOS o Android. No todos los informes de Plantronics Manager Pro admiten dispositivos conectados a un teléfono móvil.

Softphone  sólo indica que un dispositivo de Plantronics que se conecte a un teléfono de escritorio y a un teléfono Softphone (por ejemplo, el MDA480 ) sólo informará de la actividad relacionada con el Softphone.

Sí indica que el informe es compatible

Blackwire

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Blackwire 215/225                    
Blackwire 310/320 Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Blackwire 315/325
Yes   PC Only PC Only PC Only PC only PC Only PC Only PC Only PC Only
Blackwire 3200 Series
Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 3300 Series
Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 435
Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Blackwire 500 Series
Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Blackwire 5200 Series
Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 700 Series
Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 7225
Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Blackwire 8225
Yes   Yes Yes Yes Yes Yes Yes Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Blackwire 215/225          
Blackwire 310/320 Yes   Mute, Volume    
Blackwire 315/325
Yes   PC Only Mute, Volume    
Blackwire 3200 Series
Yes   PC Only Mute, Volume    
Blackwire 3300 Series
Yes   PC Only Mute, Volume    
Blackwire 435
Yes   Mute, Volume    
Blackwire 500 Series
Yes   Mute, Volume    
Blackwire 5200 Series
Yes   PC Only Mute, Volume PC Only  
Blackwire 700 Series
Yes   PC Only Mute, Volume    
Blackwire 7225
Yes   Mute, Volume Yes  
Blackwire 8225
Yes   PC Only Mute, Volume Yes  

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure
(Softphone Dependent)
Blackwire 215/225        
Blackwire 310/320 Yes      
Blackwire 315/325
Yes      
Blackwire 3200 Series
Yes      
Blackwire 3300 Series
Yes      
Blackwire 435
Yes      
Blackwire 500 Series
Yes      
Blackwire 5200 Series
Yes   PC Only PC Only
Blackwire 700 Series
Yes      
Blackwire 7225
Yes   Yes Yes
Blackwire 8225
Yes   Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Calisto 240 Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Calisto 610 Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Calisto 620
Yes   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
Calisto 7200
Yes   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
Calisto 3200
Yes   Yes Yes
Yes
Yes
PC Only
PC Only
PC Only
PC Only
Calisto 5200
Yes   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
Calisto 5300
Yes Yes PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Calisto 240 Yes   Mute, Volume    
Calisto 610 Yes   Mute    
Calisto 620
Yes   PC Only Mute    
Calisto 7200
Yes   PC Only Mute    
Calisto 3200
Yes   Mute, Volume    
Calisto 5200
Yes   PC Only Mute, Volume    
Calisto 5300
Yes   PC Only Mute, Volume    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Calisto 240 Yes      
Calisto 610 Yes      
Calisto 620
Yes      
Calisto 7200
Yes      
Calisto 3200
Yes      
Calisto 5200
Yes      
Calisto 5300
Yes      

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
DA70 + EncorePro Headset Yes   Yes Yes Yes Yes Yes Yes Yes Yes
DA80 + EncorePro Headset Yes   Yes Yes Yes Yes Yes Yes Yes Yes
DA90 + EncorePro Digital Headset Yes   Yes Yes Yes Yes Yes Yes Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
DA70 + EncorePro Headset Yes   QD Yes  
DA80 + EncorePro Headset Yes   Mute, QD, Volume Yes  
DA90 + EncorePro Digital Headset Yes   Mute, QD, Volume Yes  

Platform

Report

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
DA70 + EncorePro Headset Yes   Yes Yes
DA80 + EncorePro Headset Yes   Yes Yes
DA90 + EncorePro Digital Headset Yes   Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
EncorePro 300 Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes
EncorePro 500 USB Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes
EncorePro 700 USB Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes
EncorePro 500 & 700 QD Series Requires DA Series or MDA Series - please refer to relevant section in this table                  

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
EncorePro 300 Series Yes   Mute, Volume Yes  
EncorePro 500 USB Series Yes   Mute, Volume Yes  
EncorePro 700 USB Series Yes   Mute, Volume Yes  
EncorePro 500 & 700 QD Series Requires DA Series or MDA Series - please refer to relevant section in this table        

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
EncorePro 300 Series Yes   Yes Yes
EncorePro 500 USB Series Yes   Yes Yes
EncorePro 700 USB Series Yes   Yes Yes
EncorePro 500 & 700 QD Series Requires DA Series or MDA Series - please refer to relevant section in this table      

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
MDA220 + USB Headset Yes*   Headset Dependent Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
MDA480 + EncorePro Headset Yes*   Softphone only Yes
Yes
Softphone only
Yes
Softphone only
Softphone only
Yes
MDA490 + EncorePro Headset Yes*   Softphone only Yes
Yes, including headset Softphone only
Yes
Softphone only
Softphone only
Yes

MDA524 QD + EncorePro Headset

Yes 

 

Softphone only

Yes

Yes

Softphone only

Yes

Softphone only

Softphone only

Yes

MDA526 QD + EncorePro Headset

Yes 

 

Softphone only

Yes

Yes, including headset

Softphone only

Yes

Softphone only

Softphone only

Yes

*USB Headset/USB audio processor firmware cannot be updated when connected to the MDA, requires connection directly to the computer

Platform

Reports

 
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)  
MDA220 + USB Headset Yes   Headset Dependent Headset Dependent    
MDA480 + EncorePro Headset Yes   Softphone only Deskphone and Softphone    
MDA490 + EncorePro Headset Yes   Softphone only Deskphone and Softphone    

MDA524 QD + EncorePro Headset

Yes 

 

Softphone only, QD events only

Deskphone/Softphone

   

MDA526 QD + EncorePro Headset

Yes

 

Softphone only, QD events only

Deskphone/Softphone

 

 

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
MDA220 + USB Headset Yes   Headset Dependent Headset Dependent
MDA480 + EncorePro Headset Yes   Deskphone and Softphone Deskphone and Softphone
MDA490 + EncorePro Headset Yes   Deskphone and Softphone Deskphone and Softphone

MDA524 QD + EncorePro Headset

Yes 

 

Deskphone and Softphone

Deskphone and Softphone

MDA526 QD + EncorePro Headset

Yes

 

Deskphone and Softphone

Deskphone and Softphone

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Savi 400 Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Savi 700 Series Yes   Softphone only Yes
Yes
Yes
Yes
Softphone only
Softphone only
Yes
Savi 7200 Office Series                    
Savi 8200 Office Series Yes   Softphone only Yes
Yes
Yes
Yes
Softphone only
Softphone only
Yes
Savi 8200 UC Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions  (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Savi 400 Series Yes   Mute    
Savi 700 Series Yes   PC Only Mute, Volume    
Savi 7200 Office Series          
Savi 8200 Office Series Yes   PC Only Mute, Volume   Yes
Savi 8200 UC Series Yes   PC Only Mute, Volume   Yes

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Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Savi 400 Series Yes      
Savi 700 Series Yes      
Savi 7200 Office Series        
Savi 8200 Office Series Yes   Yes  
Savi 8200 UC Series Yes   Yes  

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics
(Softphone Dependent)
Radio Link Quality (Softphone Dependent)
Voyager 3200 UC Yes Yes PC Only Mute PC Only, >v212 PC Only, >v212
Voyager 4200 Office Series (V42xx CD/V42xx-M CD) Yes Yes Softphone Support Only; Volume Up/Down & Mute Deskphone/Softphone Softphone only
Voyager 4200 UC Series Yes Yes PC Only Mute PC Only PC Only
Voyager 5200 Office (V5200 CD/V5200-M CD) Yes Yes Softphone Support Only; Volume Up/Down & Mute Deskphone/Softphone Softphone only
Voyager 5200 UC Yes Yes PC Only Mute PC Only, f/w ≥ v164 PC Only, f/w ≥ v164
Voyager 6200 UC Yes Yes PC Only Mute PC Only,  f/w ≥ v75 PC Only,  f/w ≥ v75
Voyager 8200 UC Yes Yes PC Only Mute PC Only,  f/w ≥ v218 PC Only,  f/w ≥ v218
Voyager Edge UC Yes   PC Only Mute    
Voyager Focus UC Yes Yes* PC Only Mute PC Only,  f/w ≥ v160 PC Only,  f/w ≥ v160
Voyager Legend UC Yes   PC Only Mute    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics
(Softphone Dependent)
Radio Link Quality (Softphone Dependent)
Voyager 3200 UC Yes Yes PC Only Mute PC Only, >v212 PC Only, >v212
Voyager 4200 Office Series (V42xx CD/V42xx-M CD) Yes Yes Softphone Support Only; Volume Up/Down & Mute Deskphone/Softphone Softphone only
Voyager 4200 UC Series Yes Yes PC Only Mute PC Only PC Only
Voyager 5200 Office (V5200 CD/V5200-M CD) Yes Yes Softphone Support Only; Volume Up/Down & Mute Deskphone/Softphone Softphone only
Voyager 5200 UC Yes Yes PC Only Mute PC Only, f/w ≥ v164 PC Only, f/w ≥ v164
Voyager 6200 UC Yes Yes PC Only Mute PC Only,  f/w ≥ v75 PC Only,  f/w ≥ v75
Voyager 8200 UC Yes Yes PC Only Mute PC Only,  f/w ≥ v218 PC Only,  f/w ≥ v218
Voyager Edge UC Yes   PC Only Mute    
Voyager Focus UC Yes Yes* PC Only Mute PC Only,  f/w ≥ v160 PC Only,  f/w ≥ v160
Voyager Legend UC Yes   PC Only Mute    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Voyager 3200 UC Yes Yes PC and Mobile, f/w ≥ v345  
Voyager 4200 Office Series (V4200xx CD/V42xx-M CD) Yes Yes Deskphone, Softphone and Mobile Deskphone, Softphone and Mobile
Voyager 4200 UC Series Yes Yes PC and Mobile PC and Mobile
Voyager 5200 Office (V5200 CD/V5200-M CD) Yes Yes Deskphone, Softphone and Mobile  
Voyager 5200 UC Yes Yes PC and Mobile, f/w ≥ v246  
Voyager 6200 UC Yes Yes PC and Mobile f/w ≥ v302 PC and Mobile,  f/w ≥ v302
Voyager 8200 UC Yes Yes PC and Mobile,  f/w ≥ v402 PC and Mobile,  f/w ≥ v402
Voyager Edge UC Yes      
Voyager Focus UC Yes Yes* PC and Mobile,  f/w ≥ v235
PC and Mobile  f/w ≥ v235
Voyager Legend UC Yes      

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Non-Plantronics USB Audio Device Yes     Yes Yes          

*No aplica para la política de software móvil

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Non-Plantronics USB Audio Device Yes        

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Non-Plantronics USB Audio Device Yes      
Requisitos de hardware de Windows
  • CPU: Core 2 Duo o Athlon X2 a 2.4 GHz  
  • Memoria: Entre 20 y 50 mb de conjunto de trabajo privado 
  • Disco duro: Requiere aproximadamente 130 mb 
Plataformas compatibles con MACOS
  • MacBook Pro
  • MacBook Air
  • iMac
  • Mac Mini
  • Mac Pro  
Requisitos para Android OS
  • General: Android v4.4 o superior
  • Clientes de Plantronics Manager Pro: Android v6.x o superior
Requisitos de iOS
  • iOS 11 y superior
  • iPhone 5S o superior