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Dispositivos compatibles
Utilice esta página para identificar los auriculares y teléfonos Softphone de Plantronics compatibles con cada informe individual. Algunos informes dependen del softphone y requieren el uso de un softphone que sea compatible directamente con Plantronics Hub. Para obtener una lista completa de los softphones compatibles, consulta la lista Plantronics Hub para Windows o Plantronics Hub para Mac aquí.
Deskphone y Softphone indican que un dispositivo de Plantronics que se conecte a un teléfono de escritorio y a un teléfono Softphone (por ejemplo, el MDA480) informará de las actividades relacionadas con el teléfono Softphone y el escritorio
Necesita auriculares indica que el informe compatible dependerá de cual auricular USB esté conectado (por ejemplo, Voyager 3200 UC a la MDA220)
PC sólo indica que un dispositivo de Plantronics que se puede conectar a más de un dispositivo (por ejemplo, el móvil y el PC de la serie Blackwire 5200) sólo es compatible cuando se conecta a un PC (Windows o MAC)
PC y móvil indica que un dispositivo de Plantronics que se puede conectar a más de un dispositivo (por ejemplo, Voyager 3200 UC móvil y PC) es compatible cuando se conecta a un PC (o a ambos) (a través del adaptador Bluetooth) o al móvil con Plantronics Hub para iOS o Android. No todos los informes de Plantronics Manager Pro admiten dispositivos conectados a un teléfono móvil.
Softphone sólo indica que un dispositivo de Plantronics que se conecte a un teléfono de escritorio y a un teléfono Softphone (por ejemplo, el MDA480 ) sólo informará de la actividad relacionada con el Softphone.
Sí indica que el informe es compatible
Blackwire
- Gestión y adopción de activos
- Calidad y análisis de llamadas
- Salud y seguridad
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| Blackwire 215/225 | ||||||||||
| Blackwire 310/320 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Blackwire 315/325 |
Yes | PC Only | PC Only | PC Only | PC only | PC Only | PC Only | PC Only | PC Only | |
| Blackwire 3200 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
| Blackwire 3300 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
| Blackwire 435 |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Blackwire 500 Series |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Blackwire 5200 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
| Blackwire 700 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
| Blackwire 7225 |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Blackwire 8225 |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| Blackwire 215/225 | |||||
| Blackwire 310/320 | Yes | Mute, Volume | |||
| Blackwire 315/325 |
Yes | PC Only Mute, Volume | |||
| Blackwire 3200 Series |
Yes | PC Only Mute, Volume | |||
| Blackwire 3300 Series |
Yes | PC Only Mute, Volume | |||
| Blackwire 435 |
Yes | Mute, Volume | |||
| Blackwire 500 Series |
Yes | Mute, Volume | |||
| Blackwire 5200 Series |
Yes | PC Only Mute, Volume | PC Only | ||
| Blackwire 700 Series |
Yes | PC Only Mute, Volume | |||
| Blackwire 7225 |
Yes | Mute, Volume | Yes | ||
| Blackwire 8225 |
Yes | PC Only Mute, Volume | Yes | ||
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) |
|
| Blackwire 215/225 | ||||
| Blackwire 310/320 | Yes | |||
| Blackwire 315/325 |
Yes | |||
| Blackwire 3200 Series |
Yes | |||
| Blackwire 3300 Series |
Yes | |||
| Blackwire 435 |
Yes | |||
| Blackwire 500 Series |
Yes | |||
| Blackwire 5200 Series |
Yes | PC Only | PC Only | |
| Blackwire 700 Series |
Yes | |||
| Blackwire 7225 |
Yes | Yes | Yes | |
| Blackwire 8225 |
Yes | Yes | Yes | |
Calisto
- Gestión y adopción de activos
- Calidad y análisis de llamadas
- Salud y seguridad
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| Calisto 240 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Calisto 610 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Calisto 620 |
Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
|
| Calisto 7200 |
Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
|
| Calisto 3200 |
Yes | Yes | Yes |
Yes |
Yes |
PC Only |
PC Only |
PC Only |
PC Only |
|
| Calisto 5200 |
Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
|
| Calisto 5300 |
Yes | Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| Calisto 240 | Yes | Mute, Volume | |||
| Calisto 610 | Yes | Mute | |||
| Calisto 620 |
Yes | PC Only Mute | |||
| Calisto 7200 |
Yes | PC Only Mute | |||
| Calisto 3200 |
Yes | Mute, Volume | |||
| Calisto 5200 |
Yes | PC Only Mute, Volume | |||
| Calisto 5300 |
Yes | PC Only Mute, Volume | |||
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| Calisto 240 | Yes | |||
| Calisto 610 | Yes | |||
| Calisto 620 |
Yes | |||
| Calisto 7200 |
Yes | |||
| Calisto 3200 |
Yes | |||
| Calisto 5200 |
Yes | |||
| Calisto 5300 |
Yes | |||
DA
- Gestión y adopción de activos
- Calidad y análisis de llamadas
- Salud y seguridad
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| DA70 + EncorePro Headset | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| DA80 + EncorePro Headset | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| DA90 + EncorePro Digital Headset | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| DA70 + EncorePro Headset | Yes | QD | Yes | ||
| DA80 + EncorePro Headset | Yes | Mute, QD, Volume | Yes | ||
| DA90 + EncorePro Digital Headset | Yes | Mute, QD, Volume | Yes | ||
Platform |
Report |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| DA70 + EncorePro Headset | Yes | Yes | Yes | |
| DA80 + EncorePro Headset | Yes | Yes | Yes | |
| DA90 + EncorePro Digital Headset | Yes | Yes | Yes | |
EncorePro
- Gestión y adopción de activos
- Calidad y análisis de llamadas
- Salud y seguridad
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| EncorePro 300 Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| EncorePro 500 USB Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| EncorePro 700 USB Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| EncorePro 500 & 700 QD Series | Requires DA Series or MDA Series - please refer to relevant section in this table | |||||||||
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| EncorePro 300 Series | Yes | Mute, Volume | Yes | ||
| EncorePro 500 USB Series | Yes | Mute, Volume | Yes | ||
| EncorePro 700 USB Series | Yes | Mute, Volume | Yes | ||
| EncorePro 500 & 700 QD Series | Requires DA Series or MDA Series - please refer to relevant section in this table | ||||
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| EncorePro 300 Series | Yes | Yes | Yes | |
| EncorePro 500 USB Series | Yes | Yes | Yes | |
| EncorePro 700 USB Series | Yes | Yes | Yes | |
| EncorePro 500 & 700 QD Series | Requires DA Series or MDA Series - please refer to relevant section in this table | |||
MDA
- Gestión y adopción de activos
- Calidad y análisis de llamadas
- Salud y seguridad
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| MDA220 + USB Headset | Yes* | Headset Dependent | Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
|
| MDA480 + EncorePro Headset | Yes* | Softphone only | Yes |
Yes |
Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
|
| MDA490 + EncorePro Headset | Yes* | Softphone only | Yes |
Yes, including headset | Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
|
MDA524 QD + EncorePro Headset |
Yes |
|
Softphone only |
Yes |
Yes |
Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
MDA526 QD + EncorePro Headset |
Yes |
|
Softphone only |
Yes |
Yes, including headset |
Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
| *USB Headset/USB audio processor firmware cannot be updated when connected to the MDA, requires connection directly to the computer | ||||||||||
Platform |
Reports |
|||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | ||
| MDA220 + USB Headset | Yes | Headset Dependent | Headset Dependent | |||
| MDA480 + EncorePro Headset | Yes | Softphone only | Deskphone and Softphone | |||
| MDA490 + EncorePro Headset | Yes | Softphone only | Deskphone and Softphone | |||
MDA524 QD + EncorePro Headset |
Yes |
|
Softphone only, QD events only |
Deskphone/Softphone |
||
MDA526 QD + EncorePro Headset |
Yes |
|
Softphone only, QD events only |
Deskphone/Softphone |
|
|
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| MDA220 + USB Headset | Yes | Headset Dependent | Headset Dependent | |
| MDA480 + EncorePro Headset | Yes | Deskphone and Softphone | Deskphone and Softphone | |
| MDA490 + EncorePro Headset | Yes | Deskphone and Softphone | Deskphone and Softphone | |
MDA524 QD + EncorePro Headset |
Yes |
|
Deskphone and Softphone |
Deskphone and Softphone |
MDA526 QD + EncorePro Headset |
Yes |
|
Deskphone and Softphone |
Deskphone and Softphone |
Savi
- Gestión y adopción de activos
- Calidad y análisis de llamadas
- Salud y seguridad
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| Savi 400 Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Savi 700 Series | Yes | Softphone only | Yes |
Yes |
Yes |
Yes |
Softphone only |
Softphone only |
Yes |
|
| Savi 7200 Office Series | ||||||||||
| Savi 8200 Office Series | Yes | Softphone only | Yes |
Yes |
Yes |
Yes |
Softphone only |
Softphone only |
Yes |
|
| Savi 8200 UC Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| Savi 400 Series | Yes | Mute | |||
| Savi 700 Series | Yes | PC Only Mute, Volume | |||
| Savi 7200 Office Series | |||||
| Savi 8200 Office Series | Yes | PC Only Mute, Volume | Yes | ||
| Savi 8200 UC Series | Yes | PC Only Mute, Volume | Yes | ||
<
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| Savi 400 Series | Yes | |||
| Savi 700 Series | Yes | |||
| Savi 7200 Office Series | ||||
| Savi 8200 Office Series | Yes | Yes | ||
| Savi 8200 UC Series | Yes | Yes | ||
Voyager
- Gestión y adopción de activos
- Calidad y análisis de llamadas
- Salud y seguridad
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) |
Radio Link Quality (Softphone Dependent) | |
| Voyager 3200 UC | Yes | Yes | PC Only Mute | PC Only, >v212 | PC Only, >v212 |
| Voyager 4200 Office Series (V42xx CD/V42xx-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
| Voyager 4200 UC Series | Yes | Yes | PC Only Mute | PC Only | PC Only |
| Voyager 5200 Office (V5200 CD/V5200-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
| Voyager 5200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v164 | PC Only, f/w ≥ v164 |
| Voyager 6200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v75 | PC Only, f/w ≥ v75 |
| Voyager 8200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v218 | PC Only, f/w ≥ v218 |
| Voyager Edge UC | Yes | PC Only Mute | |||
| Voyager Focus UC | Yes | Yes* | PC Only Mute | PC Only, f/w ≥ v160 | PC Only, f/w ≥ v160 |
| Voyager Legend UC | Yes | PC Only Mute | |||
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) |
Radio Link Quality (Softphone Dependent) | |
| Voyager 3200 UC | Yes | Yes | PC Only Mute | PC Only, >v212 | PC Only, >v212 |
| Voyager 4200 Office Series (V42xx CD/V42xx-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
| Voyager 4200 UC Series | Yes | Yes | PC Only Mute | PC Only | PC Only |
| Voyager 5200 Office (V5200 CD/V5200-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
| Voyager 5200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v164 | PC Only, f/w ≥ v164 |
| Voyager 6200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v75 | PC Only, f/w ≥ v75 |
| Voyager 8200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v218 | PC Only, f/w ≥ v218 |
| Voyager Edge UC | Yes | PC Only Mute | |||
| Voyager Focus UC | Yes | Yes* | PC Only Mute | PC Only, f/w ≥ v160 | PC Only, f/w ≥ v160 |
| Voyager Legend UC | Yes | PC Only Mute | |||
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| Voyager 3200 UC | Yes | Yes | PC and Mobile, f/w ≥ v345 | |
| Voyager 4200 Office Series (V4200xx CD/V42xx-M CD) | Yes | Yes | Deskphone, Softphone and Mobile | Deskphone, Softphone and Mobile |
| Voyager 4200 UC Series | Yes | Yes | PC and Mobile | PC and Mobile |
| Voyager 5200 Office (V5200 CD/V5200-M CD) | Yes | Yes | Deskphone, Softphone and Mobile | |
| Voyager 5200 UC | Yes | Yes | PC and Mobile, f/w ≥ v246 | |
| Voyager 6200 UC | Yes | Yes | PC and Mobile f/w ≥ v302 | PC and Mobile, f/w ≥ v302 |
| Voyager 8200 UC | Yes | Yes | PC and Mobile, f/w ≥ v402 | PC and Mobile, f/w ≥ v402 |
| Voyager Edge UC | Yes | |||
| Voyager Focus UC | Yes | Yes* | PC and Mobile, f/w ≥ v235 |
PC and Mobile f/w ≥ v235 |
| Voyager Legend UC | Yes | |||
USB Non-Poly
- Gestión y adopción de activos
- Calidad y análisis de llamadas
- Salud y seguridad
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| Non-Plantronics USB Audio Device | Yes | Yes | Yes | |||||||
*No aplica para la política de software móvil
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| Non-Plantronics USB Audio Device | Yes | ||||
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| Non-Plantronics USB Audio Device | Yes | |||
Requisitos
Requisitos de hardware de Windows
- CPU: Core 2 Duo o Athlon X2 a 2.4 GHz
- Memoria: Entre 20 y 50 mb de conjunto de trabajo privado
- Disco duro: Requiere aproximadamente 130 mb
Plataformas compatibles con MACOS
- MacBook Pro
- MacBook Air
- iMac
- Mac Mini
- Mac Pro
Requisitos para Android OS
- General: Android v4.4 o superior
- Clientes de Plantronics Manager Pro: Android v6.x o superior
Requisitos de iOS
- iOS 11 y superior
- iPhone 5S o superior