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Ordina - Case Study
Ordina Belgium and Plantronics Manager Pro Ensure Increased Efficiency and New Revenue Models
Ordina IT administrators were responsible for purchasing and distributing headsets to their workforce while individual users were responsible for keeping the firmware up-to-date. This approach lead employees to stop using their headsets completely; they needed a new solution.
- Plantronics Manager Pro - Headset analytics and management solution
- Blackwire 310/320 Voyager Pro UC - USB Corded Headset
- Voyager 5200 - Noise Cancelling Bluetooth Earpiece
- Blackwire 710/720 - Corded USB Headset
- Voyager Focus
Since implementing with our management software Ordina Belgium is now leveraging its hardware demonstrably more efficiently. Their adoption of UC is increasing thanks to a differentiation in the hardware offering, and the software offers new revenue models complementary to their service offerings.