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EncorePro 300 USB Series Contact Center Headsets

  • Empower teams and customers with clear conversations
  • Count on all-day phone comfort
  • Trust in reliable, proven durability


Everyone wins

Who says you can’t make everyone happy at the office?  This contact center headset hits the sweet spot for great sound, comfort and reliability. All day, every day. And it helps customers get a clear, noise-free experience on the other side. Plus finance will be happy you went for a headset that isn’t just budget-friendly, but packed with value. Everyone wins.


Built for Compatibility

All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.

Poly is certified (when offered) with all major communication platforms. 

Poly Lens

Intelligent Insights, Scalable Management

Poly Lens software gives IT teams visibility and control over voice, video, and headset devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands using one scalable platform. Poly Lens makes it simple: no heavy IT lifting required.

Poly Lens App

Designed for You

Get the most out of your Poly devices. Use one convenient app to manage all your compatible devices. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. With the Poly Lens App, you can customize your devices to work the way you do.


EncorePro 300 USB Features


  • Connects to
    • PC via USB
    • Intensive PC softphone users, including formal customer care centers, and customer service organizations
    • Wideband audio (up to 6,800 Hz), noise-canceling microphone
    • SoundGuard: acoustic limiting for hearing protection against sounds above 118 dBA
    • SoundGuard DIGITAL: G616 support limits the level to 102 dBSPL; Time Weighted Average (TWA) prevents average daily sound exposure from exceeding 85 dBA or 80 dBA
    • Built-in support helps IT meet the appropriate Noise at Work regulations
    • Certified for Skype for Business and Optimized for Microsoft® Lync®.
    • Built for UC&C applications and softphones from Avaya, Cisco and others
    • EncorePro 310, USB-C (P/N )
    • EncorePro 310, USB-A (P/N )
    • EncorePro 320, USB-C (P/N )
    • EncorePro 320, USB-A (P/N )
Data Sheet


Related Products


EncorePro 300 USB Series Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 300 USB Series

Download Data Sheet
Acoustic Protection

EncorePro 300 USB Series features Soundguard Digital to protect users’ hearing and improve listening comfort while maintaining natural sounding speech

Learn More
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Next Steps

Connect with us today

Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.