EncorePro 300 USB Series Contact Center Headsets
- Empower teams and customers with clear conversations
- Count on all-day phone comfort
- Trust in reliable, proven durability
EncorePro
Overview
Everyone wins
Who says you can’t make everyone happy at the office? This contact center headset hits the sweet spot for great sound, comfort and reliability. All day, every day. And it helps customers get a clear, noise-free experience on the other side. Plus finance will be happy you went for a headset that isn’t just budget-friendly, but packed with value. Everyone wins.
Benefits
Get Top Quality Audio
Make Conversations Clear
Simplify Management
Give your teams and customers the outstanding audio you expect from Poly, with a flexible noise cancelling microphone to tune out background buzz and chatty neighbors.
Better understanding leads to better outcomes, and happier customers. That’s why we use voice-optimized frequency response to make conversations clearer—and more accurate.
Make it easy for your IT team to monitor, manage and maintain headsets and track detailed device insights with centralized Plantronics Hub and Plantronics Manager Pro software (an additional service).
Built for Compatibility
All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.
Poly is certified (when offered) with all major communication platforms.
Poly Lens
Intelligent Insights, Scalable Management
Poly Lens software gives IT teams visibility and control over voice, video, and headset devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands using one scalable platform. Poly Lens makes it simple: no heavy IT lifting required.
Poly Lens App
Designed for You
Get the most out of your Poly devices. Use one convenient app to manage all your compatible devices. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. With the Poly Lens App, you can customize your devices to work the way you do.
EncorePro
Models
EncorePro
Specifications
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Connects to
- PC via USB
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Ideal for
- Intensive PC softphone users, including formal customer care centers, and customer service organizations
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Audio performance
- Wideband audio (up to 6,800 Hz), noise-canceling microphone
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Hearing protection
- SoundGuard: acoustic limiting for hearing protection against sounds above 118 dBA
- SoundGuard DIGITAL: G616 support limits the level to 102 dBSPL; Time Weighted Average (TWA) prevents average daily sound exposure from exceeding 85 dBA or 80 dBA
- Built-in support helps IT meet the appropriate Noise at Work regulations
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Softphone compatibility
- Certified for Skype for Business and Optimized for Microsoft® Lync®.
- Built for UC&C applications and softphones from Avaya, Cisco and others
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Models
- EncorePro 310, USB-C (P/N 214569-01)
- EncorePro 310, USB-A (P/N 214568-01)
- EncorePro 320, USB-C (P/N 214571-01)
- EncorePro 320, USB-A (P/N 214570-01)
EncorePro
Reviews
EncorePro
Related Products
- Accessories
EncorePro
Resources
EncorePro 300 USB Series Data Sheet
Learn about the features, benefits and technical specifications of the EncorePro 300 USB Series
Download Data SheetAcoustic Protection
EncorePro 300 USB Series features Soundguard Digital to protect users’ hearing and improve listening comfort while maintaining natural sounding speech
Learn MoreEncorePro
Support
Find our resources, downloads, and software, or contact support for more assistance.
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Connect with us today
Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.
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