This is where your brand meets your customer. Give representatives and their customers the great experience they hope for with our Plantronics EncorePro 500 Series headsets. Renowned for their superior audio quality and exceptional durability, this family combines premium design with great comfort to deliver our best-selling contact center headset. And with the EncorePro 510 and 520, you’ve got options on wearing style and sound.
Get incredible call clarity
Count on durability and reliability
Enjoy comfort and control
Visual and tactile cues make sure you know when your flexible, noise-canceling microphone boom is well positioned for great voice pickup. And you get better sound quality and clearer conversations through our voice-optimized frequency response that focuses in on the sound of voices.
These headsets feature durable design for all-day use in the contact center, with less breakages and downtime to save the organization time and money.
Ensure your employees are comfortable and ready to represent your brand at their best. Premium design and light weight combine to deliver our best-selling contact center headset.
Built for Compatibility
All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.
Poly is certified (when offered) with all major communication platforms.
EncorePro 500 Features
Customer Service Headset
Hear and be heard with incredible clarity
Count on impressive durability and reliability
Enjoy all day comfort and effortless control
Currently unavailable for purchase from Poly.com
PC or desk phone with Poly audio processors or cables
Telephone-intensive users, including formal customer care centers, and customer service organizations
Wideband audio (up to 6,800 Hz), noise canceling microphone
SoundGuard technology, acoustic limiting for protection against sounds above 118 dBA
Experience the high audio quality of Poly’s EncorePro 500 Series even when wearing a mask
If you or your employees need to wear a mask while working, you may be concerned about how clear you sound on a call. The design of Poly’s EncorePro 500 Series ensures your voice remains clear while you comply with local safety requirements.