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EncorePro 500 Digital Series Customer Service headset

  • Hear and be heard with incredible clarity
  • Count on impressive durability and reliability
  • Enjoy all day comfort and effortless control
  • Gain greater insights with Plantronics Manager Pro


The headset for call center heroes

Designed and engineered just for them, it’s everything your contact center representatives would ever want in a headset. This headset offers superior audio, all-day comfort, rock-solid reliability, and long-term durability. It’s built for intense usage and uptime—so wearers stay connected. And with Plantronics Manager Pro software as an added service, IT managers can remotely track and manage headsets company-wide.

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Built for Compatibility

All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.

Poly is certified (when offered) with all major communication platforms. 


EncorePro 500 Digital Features


  • Connects to
    • PC via DA90 Audio processor
    • Telephone intensive users, including formal customer care centers and customer service organizations who want to track headset inventory
    • Wideband audio (up to 6,800 Hz), noise canceling microphone
    • SoundGuard technology, acoustic limiting for protection against sounds above 118 dBA
    • Two years (applies to all models)
    • EncorePro 520 Digital, Over-the-head, Binaural, Noise-Canceling (P/N )
    • EncorePro 510 Digital, Over-the-head, Monaural, Noise-Canceling (P/N )
    • EncorePro 530 Digital, Over-the-ear, monaural, noise cancelling (P/N )
    • EncorePro 540 Digital, Convertible, Monaural, Noise-Canceling (P/N )
Data Sheet


Related Products


EncorePro 500 Digital Series Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 500 Digital Series

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Acoustic Protection

EncorePro 500 Digital Series features Soundguard to protect against acoustic shock by limiting sounds to below 118dBA

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Experience the high audio quality of Poly’s EncorePro 500 Digital Series even when wearing a mask

If you or your employees need to wear a mask while working, you may be concerned about how clear you sound on a call. The design of Poly’s EncorePro 500 Digital Series ensures your voice remains clear while you comply with local safety requirements.

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