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poly Edge B Series IP Desk Phone

  • Available in 2- and 4-line key models
  • Enjoy super clear conversations
  • Easy plug-and-play set up and smart business features


Call with confidence

Stylish, reliable desk phones with unreal audio quality

Sleek design meets Poly pro-grade audio at a shockingly affordable price: That’s what makes the Poly Edge B Series IP Phones the genius choice for any growing business. Easy to use with illuminated keys where you need them. Plug-and-play provisioning and hardcore reliability make it pure value in a low-cost business phone.

Crisp Audio

Hear every nuance of your call

Audio-enhancing technologies like Poly HD voice and Poly Acoustic Fence give you business-grade audio quality with no background noise.

Easy to Use

Right out of the box

No need to guess if you are on mute, speakerphone or headset. These keys light up when selected.  Instantly add co-workers to your call with 5-way local audio conferencing.

Totally Turnkey

Easy installation and management

Poly cloud management software makes these phones the smart choice. You’ll easily monitor, manage and maintain devices securely from the cloud with PDMS-SP and Poly Lens software.

Pro Design

Pure Value in a low cost speakerphone

Poly Edge B Series keeps your office looking professional. Want to install it on a desk? A wall? Do either with included desk stand and wall mount option. RJ9 and 3.5 mm headset jacks open up headset options. And these phones are ENERGY STAR® rated, so kiss your current carbon footprint goodbye.


Compare Poly Edge B Series Phones
Line Keys 2 2 4
Lines Lines, contacts: 2 displayed / 8 supported Lines, contacts: 2 displayed / 8 supported Lines, contacts: 4 displayed / 16 supported
Ethernet 2 x 10 / 100 Mbps 2 x 10 / 100 Mbps 2 x GigE
Power Power adapter included (POE not supported) Power over ethernet (POE) Power Over Ethernet (PoE)
Display 2.8" (71 mm) monochrome 2.8" (71 mm) monochrome 2.8" (71 mm) Monochrome
Wideband Technology Poly HD / 7 Khz on All Audio Paths Poly HD / 7 Khz on All Audio Paths Poly HD / 7 Khz on All Audio Paths
Headset Ports 3.5 mm, RJ9, EHS 3.5 mm, RJ9, EHS 3.5 mm, RJ9, EHS
Energy Star Rated




  • Line keys (Poly Edge B10 and Poly Edge B20)
    • 2 line keys with LED
    • 2 lines displayed; 8 line key assignments supported with pagination
    • 4 line keys with LED
    • 4 lines displayed; 16 line key assingments supported with pagination
    • 2.8” monochrome LCD screen
    • Voicemail support
    • Adjustable desk stand (2 positions)
    • Wall mount hardware included
    • Unicode UTF-8 character support
    • Multilingual user interface including Arabic* , Chinese, Czech, Danish, Dutch, English (Canada/US/UK), French, German, Hebrew*, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Turkish
      • *Planned
    • 4 context-sensitive “soft” keys
    • 4-way navigation key cluster with center “Select” key
    • Volume + / - control keys
    • Home and Back feature keys
    • Hold and Transfer keys
    • Headset select key (backlit when selected)
    • Speakerphone select key (backlit when selected)
    • Mute key (backlit when muted)
    • Polycom HD Voice delivers life-like voice quality for each audio path—handset, handsfree speakerphone, and optional headset
    • Frequency response: 150 Hz—7 kHz for handset, handsfree speakerphone, and optional headset
    • Full-duplex handsfree speakerphone with acoustic echo cancellation and background noise suppression. Type 1 compliant (IEEE 1329)
    • Codecs: G.711 (A-law and μ-law), G.729AB, G.722, iLBC, OPUS
    • Individual volume settings with visual feedback for each audio path
    • Voice activity detection
    • Comfort noise generation
    • DTMF tone generation (RFC 2833 and in-band)
    • Low-delay audio packet transmission
    • Adaptive jitter buffers
    • Packet loss concealment
    • Dedicated 3.5 mm headset port
    • Dedicated RJ-9 headset port
    • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
    • Compliant with ADA Section 508 Subpart B 1194.23 (all)
    • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
    • Compatible with commercially-available TTY adapter equipment
    • 2 physical line keys; 8 configurable lines with pagination (Poly EDGE B10 and B20)
    • 4 physical line keys; 16 configurable lines with pagination (Poly EDGE B30)
    • Shared call/bridged line appearance
    • Busy lamp field (BLF)
    • Distinctive incoming call treatment/call waiting
    • Call timer and call waiting
    • Call transfer, hold, pickup, call resume
    • Called, calling, connected party information
    • Local five-way audio conferencing
    • One-touch speed dial, redial
    • Missed Call Notifications
    • Do Not Disturb (DND) function
    • Intercom
    • Enhanced Call Park
    • Caller ID enable/disable
    • Call forward on busy, on no answer, unconditional
    • Message Waiting Indicator (MWI)
    • Call progress tone generation
    • Daylight Savings Time support—worldwide
    • Distinctive ringtones
    • Electronic hook switch capable
    • Page Groups (10)
    • Anonymous Call Indication
    • Block Anonymous Call
    • Speed Dialing (99 entries, E.164 or URI)
    • Call Logs (200)
    • Dialing from Call Logs
    • Call Return
    • Repeat Dialing
    • Background Firmware Updates (TR-69 support)
    • Advanced noise cancellation
    • *Most software-enabled features and capabilities must be supported by the cloud platform or server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
    • XML application support
    • Corporate directory access using LDAP
    • Two-port Ethernet switch 10/100 Base-TX across LAN and PC ports (Poly Edge B10 and B20)
    • Two-port gigabit Ethernet switch 10/100/1000 Base-TX across LAN and PC ports (Poly Edge B30)
    • SIP protocol support
    • SDP
    • IETF SIP (RFC 3261 and companion RFCs)
    • Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
    • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
    • Static or dynamic host configuration protocol (DHCP) network setup
    • Time and date synchronization using SNTP
    • TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
    • Call server redundancy supported
    • QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
    • DHCP VLAN discovery, LLDP-MED for VLAN discovery
    • Network address translation support for static configuration and “Keep-Alive”
    • RTCP and RTP support
    • Hardware diagnostics
    • Status and statistics reporting
    • IPv4
    • TCP
    • UDP
    • DNS-SRV
    • Administrator Password Protected Factory Reset
    • Zero-Touch Provisioning
    • PDMS-SP Cloud Management / Troubleshooting
    • Poly LENS Cloud Management / Troubleshooting
    • Syslog Event Logging
    • 802.1X authentication and EAPOL media encryption via SRTP
    • Transport layer security (TLS)
    • Encrypted configuration files
    • Digest authentication
    • Password login
    • HTTPS secure provisioning
    • Support for signed software executables
    • Built-in auto-sensing IEEE 802.3af power over Ethernet (Class 2) on Poly Edge B20 and B30
    • External AC/DC adapter 5VDC @ 3A (15W) included with Poly Edge B10
    • External AC/DC adapter 5VDC @ 3A (15W) is optional with Poly Edge B20 and B30
    • ENERGY STAR® rated
    • FCC Part 15 (CFR 47) Class B
    • ICES-003 Class B
    • EN55032 Class B
    • CISPR32 Class B
    • VCCI Class B
    • CE and UKCA Mark
    • EN55024
    • EN61000-3-2; EN61000-3-3
    • NZ Telepermit
    • UAE TRA
    • Russia CU
    • Brazil ANATEL
    • Australia RCM
    • South Africa ICASA
    • Saudi Arabia CITC
    • Indonesia SDPPI
    • Mexico NOM ANCE
    • China RoHS 2
    • RoHS Compliant
    • Energy Star
    • *Planned approvals
    • UL 60950-1/62368-1
    • CE Mark
    • CAN/CSA C22.2 No.60950-1/62368-1-1
    • EN 60950-1/62368-1
    • IEC 60950-1/62368-1
    • AS/NZS 60950-1
    • Temperature: 0 to 40°C (+32 to 104°F)
    • Relative humidity: 5% to 95%, noncondensing
    • -40 to +70°C (-40 to +160°F)
    • Console
    • Handset with handset cord
    • Network (LAN) cable—CAT-5E
    • Desk Stand/Wall Mount Bracket
    • Setup Sheet
    • Power Adapter
    • Console
    • Handset with handset cord
    • Network (LAN) cable—CAT-5E
    • Desk Stand/Wall Mount Bracket
    • Setup Sheet
    • Console
    • Handset with handset cord
    • Network (LAN) cable
    • Desk stand / wall mount hardware
    • Setup sheet with QR code to documentation and video
    • Safety information sheet
    • Box dimension : 176 x 163 x 44 (mm) ; 10.63 x 9.92 x 2.52 (inches)
    • Box weight: 0.96 kg ; 2.12 lbs (with product, accessories, and documents)
    • Box dimension: 176 x 163 x 44 (mm); 10.63 x 9.92 x 2.52 (inches)
    • Box weight: 0.90 kg; 1.98 lbs (with product, accessories & documents
    • Box dimension : 176 x 163 x 44 (mm) ; 10.63 x 9.92 x 2.52 (inches)
    • Box weight: 0.91 kg ; 2.01 lbs (with product, accessories, and documents)
    • 10
    • China
    • 2200-49800-001 Poly Edge B10 IP Phone, PSU, NA
    • 2200-49800-012 Poly Edge B10 IP Phone, PSU, ANZ/NZ
    • 2200-49800-022 Poly Edge B10 IP Phone, PSU, CN
    • 2200-49800-101 Poly Edge B10 IP Phone, PSU, EU
    • 2200-49800-102 Poly Edge B10 IP Phone, PSU, UK
    • 2200-49805-025 Poly Edge B20 IP Phone, PoE
    • 2200-49825-025 Poly Edge B30 IP Phone, PoE
    • 1-year limited warranty
    • Poly Edge B10 (P/N )
    • Poly Edge B20 (P/N )
    • Poly Edge B30 (P/N )
Data Sheet


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Poly Edge B Series Data Sheet

Learn about the features and benefits and technical specifications of the Poly Edge B Series.

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Poly Edge B Series Comparison Guide

Compare the Poly Edge B Series IP desk phones.

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Getting Started

Learn how to set up and begin using your Poly Edge B Series phone.

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