Rest easy knowing Poly has your back, day or night. No one knows collaboration solutions better, especially given our expertise and alliances with leading ecosystem partners, including Microsoft, Zoom, GoTo, BlueJeans and others. Poly solutions are rock solid, but if an incident occurs, you’re covered. Advance hardware replacement with pre-paid next day shipping assures business continuity. Exclusive professional services discounts save your business time and money. And with upgraded access to premium software, elevating your collaborative experience for your entire enterprise couldn’t be easier.
Unlock the potential of the possible.
Unlimited, Global 24x7 Priority Technical Support
Poly solutions are rock solid, but if an incident occurs we’re here to help you how and when you need it.
Advance Hardware Replacement
If a replacement is required, we will ship it to you with pre-paid next-business-day shipping, ensuring business continuity.
Ecosystem Cloud Partner Support
Improve response times in Poly-enabled ecosystem cloud solutions. We will act as your primary point of contact to resolve any technical issues you may have.
Upgraded Premium Software
Elevate your collaborative experience with IT tools, device-specific enhancements, and capabilities all delivering a superior user experience and greater adoption across the entire enterprise.
Exclusive Professional Services Discounts
Save your business time and money with exclusive discounts on remotely delivered Professional Services.
Intelligent Insights, Scalable Management
Poly Lens software gives IT teams visibility and control over voice, video, and headset devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands using one scalable platform. Poly Lens makes it simple: no heavy IT lifting required.
Get the most out of your Poly devices. Use one convenient app to manage all your compatible devices. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. With the Poly Lens App, you can customize your devices to work the way you do.
Support For Everything Poly, No Serial Numbers Needed
It’s peace of mind only Poly can deliver. Poly+ Enterprise gives you hassle-free asset management, automatic coverage, and premium software for your entire Poly estate. You can even purchase your choice of devices at a fixed support price without the hassle of tracking serial numbers. Get advanced hardware replacement wherever you need it with pre-paid next-day shipping for minimal downtime. Rely on 24/7 priority response for your Poly and leading ecosystem solutions and your own designated Service Delivery Manager. Supply your IT staff with integration features and tools that empower them to serve your teams proactively. It’s everything you get from Poly+, turbo charged to keep your enterprise running smoothly.
Elite helps you manage your dispersed Poly environment around the world, provides resources to manage your day-to-day technical requests, and keeps a close watch on your Poly investment in its entirety. Our solution-focused support service helps you minimize risks through strategic upgrades and smart asset management.
Maybe you’re realizing that you need a little more expertise. We’ve got you. Our flexible support options provide the exact level of assistance and technical expertise you need, when you need it. We’ll help keep your end users productive, happy, and loving your IT team.
You’ve selected your customer support service from Poly. But maybe you need a little more expertise. Our optional flexible support options provide the exact level of assistance and technical expertise you need, when you need it. We’ll help keep your end users productive, happy, and loving your IT team.